1. I was not totally explained I had two charges for a diagnosis. 2. The Rep never returns my calls with concerns. 3. My hood release was broken. I was not informed nor was it repaired. I am very dissatisfied with the service. I gave the Rep plenty of time to call me back from messages I left.
4/15/2025
Darlene L. VERIFIED CUSTOMER
Erik was very personal, went over the results of all my maintenance and also made my future appointment. Thank you
4/15/2025
Janet K. VERIFIED CUSTOMER
He was very courteous. I appreciated his help.
4/15/2025
Sylvia B. VERIFIED CUSTOMER
Very friendly and helpful!
4/12/2025
Brian B. VERIFIED CUSTOMER
Erik was amazing. Attentive, informative, funny. I will come back because of Erik!
Brian B
4/11/2025
Salvadore L. VERIFIED CUSTOMER
Erik, was friendly and provided great service. Thanks for a good experience. I will be back.
4/11/2025
Michael J. VERIFIED CUSTOMER
Erik was extremely courteous and made my experience his priority. Really appreciated his customer service
4/11/2025
Peter B. VERIFIED CUSTOMER
Engine light just came back on!
1220 miles.
Had in on this week for same thing.
Did I make a mistake on Genesis GV70
4/10/2025
Kathy C. VERIFIED CUSTOMER
Eric went way and beyond to represent hard evidence to Insurance. Very Appreciative of his Customer Service.
4/10/2025
Michael B. VERIFIED CUSTOMER
He always goes above and beyond in his service
4/10/2025
Yvette H. VERIFIED CUSTOMER
Ismael never disappoints! Quick dependable service team member and very kind and friendly! He is the only service member I like to deal with!!
4/9/2025
Linda R. VERIFIED CUSTOMER
Erik took good notes when we spoke before my appointment, was promptly ready to take care of me when I arrived, explained everything clearly, kept me posted on progress, and took the time to switch out the tire caps! The time needed and cost all fit his estimate. Great service!
4/5/2025
Peggy F. VERIFIED CUSTOMER
None
4/3/2025
Thomas B. VERIFIED CUSTOMER
Quick service
4/2/2025
David R. VERIFIED CUSTOMER
Great Customer Service from Erik!
3/31/2025
Marvin H. VERIFIED CUSTOMER
Eric is great. Don't let him leave like too many in the past two years.
3/30/2025
Tiffany D. VERIFIED CUSTOMER
My appointment was at 3:30 and they didn’t start my car until almost 5pm then they said I needed new filters but I’d have to come back because the parts department was already closed. Everyone was polite but I can’t say I’m completely satisfied when I’m being told I’m just going to have to turn around and make another appointment.
3/29/2025
Mikael T. VERIFIED CUSTOMER
Ok
3/29/2025
Miguel V. VERIFIED CUSTOMER
Everything was donde as planned. Thank you guys ! Erick very professional. Thanks Erick
3/28/2025
Lynnette P. VERIFIED CUSTOMER
He was friendly and professional. I couldn’t ask for more.