The free vacuum was a joke. Couldn't tell anything was even done. It wouldn't take much to vacuum both front, back and seats. The carpet in both front seat areas wasn't touched nor the back. I wouldn't advertise a vacuum job if it can't be done right.
5/17/2025
Noe C. VERIFIED CUSTOMER
Service was great and communicated information very well.
He was very attentive, he explained the whole maintenance process of my truck and he is very educated. I recommend 100% his service
5/14/2025
Renee L. VERIFIED CUSTOMER
Great professional service
5/14/2025
Danny B. VERIFIED CUSTOMER
Christian is always a delight to work with. He is knowledgeable and very personable. He most certainly is the best service manager I have ever worked with.
5/14/2025
Patricia S. VERIFIED CUSTOMER
He is nice. We trust him
5/14/2025
Ann B. VERIFIED CUSTOMER
Christian was very pleasant. He presented what was done and what needed to be done,per manufacturer,in a precise and effective manner. Christian answered questions in terms I could understand.
5/10/2025
Dirk W. VERIFIED CUSTOMER
I asked twice if they would deliver it. They said it was not a problem.
They finished my truck and left it outside unlocked for 2 days. I called the service number and left multiple messages. No one ever called me back.
Today I rode my bike out to get my truck back.
3 people were standing in the service area doing nothing and only 4 invoices in there holder- why doesn’t anyone check those before going home or when it is slow??
Dirk W
5/9/2025
Leisa K. VERIFIED CUSTOMER
We appreciate Jeremy and Bailor working together and resolving our window issue. Thanks!!
5/9/2025
Bella R. VERIFIED CUSTOMER
es un muchacho muy amable y me explico todo muy bien los serbisios de mi troca ......................
5/9/2025
Dean P. VERIFIED CUSTOMER
He’s a good young man!
5/9/2025
Robert K. VERIFIED CUSTOMER
I am very satisfied with service I had
5/8/2025
Susan S. VERIFIED CUSTOMER
Service was done within a good hour which we appreciated! Thx.
5/6/2025
Jason B. VERIFIED CUSTOMER
Christian is an excellent communicator.
5/4/2025
Doris G. VERIFIED CUSTOMER
Christian is an outstanding employee. Every time I go into the shop I am received with a smile and can see that the best service will be provided. I always leave satisfied and confident in the work done with my vehicle thanks to Christian and his team.
5/4/2025
Dave N. VERIFIED CUSTOMER
●The towing was excessive compared to two local companies.
●The figures don't add up or seem related.
●When I voiced these concerns, I was ignored.
Is there an appeal process? Should I speak to the BBB, or Toyota corporate?
5/3/2025
Jill J. VERIFIED CUSTOMER
We were told we’d be called when part came in. After 10 days of not hearing from anyone, we called to check on part only to be told it was there. I’m wondering why we weren’t called to set up appointment when part came in. Also wondering if they ever would have called????