Very polite and covered everything with me. I appreciate the video of tech checking everything.
6/15/2025
Shannon F. VERIFIED CUSTOMER
The service manager took care of me today and went above and beyond. I have been a customer since 2016 and have purchased 2 lifted new Tundras and will be back for my next new one because of his actions today.
6/14/2025
Della N. VERIFIED CUSTOMER
Outstanding!
6/13/2025
Dave G. VERIFIED CUSTOMER
Very professional.
Represents GYT well.
6/12/2025
Sandra V. VERIFIED CUSTOMER
I was told to schedule an appt to have my vehicle aligned. Left work early to get it taken care of. After waiting for approximately 45 minutes, I was told my vehicle didn’t need to be aligned. No charge which I appreciate but I was inconvenienced for no reason.
6/11/2025
Kathy S. VERIFIED CUSTOMER
Polite and professional.
6/11/2025
Pat H. VERIFIED CUSTOMER
No comment
6/10/2025
Dan K. VERIFIED CUSTOMER
The service experience was good as always. Thanks
6/10/2025
Jackie S. VERIFIED CUSTOMER
Gentleman helping me super nice and kind BUT a few things upset me and my husband as well and if you look at what I say you will feel the same-( I would think) first I had a whistle from my driver's side window- when driving and the last time I was in I asked about it and they told me to have it checked next time I was in - which was yesterday vehicle is less than 2 years old. anyway, they informed me the whistle was due to my tires claiming I need new tires. THEN the kind gentleman told me that I needed to pay for the technician's time while he drove my car - that is ridiculous under warranty, and did it take 1/2 hr to test? THEN when I got in my car and the passenger seat was reclined all the way back - so someone else must of been in my car with the gentleman I was supposed to pay for driving my car- what were they doing in my car. Not happy about any of this and my husband and I will question ever returning as we are questioning ethics and morals. Not really sure if a car that is 18 months old and 28000 miles would need 4 new tires.... just the reasons listed I am sure any of you would question as well
Jackie and Dave Staack
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6/5/2025
Josephine M. VERIFIED CUSTOMER
I'm happy for your service.
6/4/2025
Christian C. VERIFIED CUSTOMER
Andres & Christian are great at what they both do!
6/3/2025
Sarreslady H. VERIFIED CUSTOMER
Quisiera destacar a Cristian por el buen trabajo que desempeña y por su profesionalismo, es una persona maravillosa , y excelente como persona , les recomiendo mucho, son un 10 como equipo.
6/1/2025
Joan W. VERIFIED CUSTOMER
Nice to have my cross picked up and delivered in a short amount of time. Thank you
5/31/2025
Kevin K. VERIFIED CUSTOMER
Excellent Service Center!! Friendly professional personnel!
5/31/2025
Laurie S. VERIFIED CUSTOMER
Andres was great! He was friendly and helpful, answering a couple questions about my car that I hadn’t been able to figure out on my own. He was gracious and accommodating when I called to reschedule twice and a third time to move it back to the appointment is rescheduled from that afternoon when I realized I would make it back to Columbus in time to make that appointment. He was kind and didn’t make me feel like I was inconveniencing him even when I knew I was. I will continue to be a repeat service customer at Gregg Young thanks to Andres outstanding customer service.
5/31/2025
Chris H. VERIFIED CUSTOMER
Excellent timely service ! Christian especially was very courteous, professional, not pushy, and informative with the current status of my truck.