Mr Lucero is always the perfect service expert. Respectful, honest, attentive and communicative!
Toyota should be proud to have an excellent customer service partner who strives to deliver quality service.
Thank you Gabe. See you next service appointment.
7/20/2025
Jose Luis. VERIFIED CUSTOMER
Fast, efficient, friendly
7/20/2025
Stanley M. VERIFIED CUSTOMER
Mr.Hernandez provided timely,friendly, and professional customer service.
7/20/2025
Jaime A. VERIFIED CUSTOMER
The convenience is awesome. One detail guys I tried to open my hood on the way home from work and the wire came off the latch under the dashboard to open the hood. I'll try to put it back just in case I can't I'll reach out to you guys on Monday. Have a great weekend.
7/20/2025
Ofelia C. VERIFIED CUSTOMER
Gabriel was very friendly and courteous.
7/18/2025
Sarah R. VERIFIED CUSTOMER
Micheal was great and explained things that i had questions about regarding my vehicle.
7/18/2025
Beatriz L. VERIFIED CUSTOMER
None
7/18/2025
Alberto G. VERIFIED CUSTOMER
The second key recall was not done correctly, there is no physicsl key, I was given only the remot control basically.
My wife carries one key and I carry the other one, if the car”s auxiliar battery gets low I will not be able to unlock the car, I was expecting a full remote with a physicsl cut key.
7/18/2025
Monique M. VERIFIED CUSTOMER
Fast and Friendly. Highly recommend
7/18/2025
Antonio G. VERIFIED CUSTOMER
Hector did a great job taking care of me and keeping me up to date with the stages of the work that was being done: what I’m not at all satisfied with is that I was told that the service included tire rotation and I was told it was done. I recently had a flat and had to repair it and there were still witness marks of where the flat was on the vehicle. When I got home after the service the mark was still in the same wheel location (rear passenger), so obviously the tires weren’t rotated. It makes me question if the rest of the service was actually done properly.
7/18/2025
Debbie V. VERIFIED CUSTOMER
Avelina did an excellent job. She’s very courteous and always gave updates.
7/18/2025
Wendell P. VERIFIED CUSTOMER
You wanted to charge 575 for an antana replacement
It’s why I take it to someone else.
7/18/2025
Jesus I. VERIFIED CUSTOMER
Overall satisfaction rating
7/18/2025
Donald B. VERIFIED CUSTOMER
Very professional.
7/18/2025
Rafael C. VERIFIED CUSTOMER
Thank you.
7/18/2025
Justin V. VERIFIED CUSTOMER
Hecter was great and answered all my questions I had
7/17/2025
Michelle M. VERIFIED CUSTOMER
Very pleased with Jose and all of his work
7/17/2025
Alejandro B. VERIFIED CUSTOMER
The issues with the vehicle were not resolved.
7/17/2025
Clay C. VERIFIED CUSTOMER
Hector has been very friendly and has always exceeded all my expectations when it comes to me and my truck. He has been excellent ever time I’ve been to Toyota. Thank you Hector for your service.