I had an appointment for an oil change last week. After waiting 1 1/2 hours, they had not started working on my car. I rescheduled for today. It took 2 hours for my oil change so I’m wondering what is the point of making an appointment. I do appreciate the service I get from my advisor, Fernando.
11/26/2024
Susana L. VERIFIED CUSTOMER
Fernie is always great!
11/26/2024
Hilda Q. VERIFIED CUSTOMER
Very satisfied prompt service.
11/25/2024
Darryl D. VERIFIED CUSTOMER
Two of my tires were worn down a one tire look like chunks were missing and he did not replace the tires. I have the insurance/coverage and they should have been replaced. Instead he said come back and we will see what we can do. That to me was not the right answer
11/25/2024
Raquel A. VERIFIED CUSTOMER
Micheal delivered Great Customer Service and was really attentive about my vehicle necessary repairs.
11/25/2024
Jose G. VERIFIED CUSTOMER
Great service from Saul.
11/25/2024
Steve R. VERIFIED CUSTOMER
He just needs to tell me if they check the fuel’s in car .
11/25/2024
Luis J. VERIFIED CUSTOMER
Truck was wash as requested
11/24/2024
Luis C. VERIFIED CUSTOMER
Yes
11/24/2024
Jaime Cesar. VERIFIED CUSTOMER
Great service. Friendly staff. Thank you so much.
11/24/2024
Carl F. VERIFIED CUSTOMER
Fernando is a great advisor
11/24/2024
Gloria A. VERIFIED CUSTOMER
Fernando was Great!!
11/23/2024
Jeremy F. VERIFIED CUSTOMER
3 hours. With a scheduled appointment.
Not the fault of Gabriel, I’m sure staffing is a problem. Don’t over book.
11/23/2024
Mario R. VERIFIED CUSTOMER
Thank yuo
11/23/2024
Salvador G. VERIFIED CUSTOMER
I received excellent service from Mr Fernando Martinez in the care of my Toyota Tacoma.
11/23/2024
Maria B. VERIFIED CUSTOMER
I was happy with Mr. Gorilla Service. He Great! At Costumer's Service.
11/23/2024
Kathleen S. VERIFIED CUSTOMER
Always professional and courteous.
11/23/2024
Joy L. VERIFIED CUSTOMER
No communication about when car would be ready. Almost 2 hours for an oil change. If they were busy, should have communicated that. No car wash. Technician acted like she didn’t know why I was there. No report on results of 64-point inspection. Texted me a number to call with questions that didn’t work.
11/23/2024
Martin V. VERIFIED CUSTOMER
Janeth treated me in a friendly and professional manner, however after missing a day of work they informed me late that they didn’t have the parts to repair my vehicle and they didn’t know when they were going to have them, I have waiting for about a year for the truck to be repaired.