I appreciate the good work ethic and how I’m kept updated with my vehicle during the care. Thanks
1/14/2025
Henry C. VERIFIED CUSTOMER
Ashley Angel provides was very courteous and professional! Her customer service skills are above and beyond, highly recommend!
1/14/2025
Woody I. VERIFIED CUSTOMER
Service was great
1/14/2025
Edward B. VERIFIED CUSTOMER
Always very professional
1/14/2025
Joe V. VERIFIED CUSTOMER
Well satisfied
1/14/2025
Yolanda G. VERIFIED CUSTOMER
Thanks Mrs Avelina for be a helpful person. I appreciate your help
1/14/2025
Juan R. VERIFIED CUSTOMER
Good sevice thanks for your help with my car today
1/14/2025
Raul D. VERIFIED CUSTOMER
My truck is not fixed. The same is happening after a diagnostic check and was told it was the battery and bought a new battery and now is not working
1/13/2025
Gilberto A. VERIFIED CUSTOMER
All was good, but they forgot that I requested to check the tires pressure because the low pressure light was active and still is.
1/13/2025
Alma H. VERIFIED CUSTOMER
Thanks
1/13/2025
Cynthia T. VERIFIED CUSTOMER
Thank you for everything you guys did for me. Specially Ashley Angel, she was very kind, professional, and helpful with my car’s issues. Actually, I asked her to be my service advisor for when I need a car service. I have three cars and I need someone specific to talk and contact.
1/13/2025
Juan T. VERIFIED CUSTOMER
The timely manner in which our service provider was in.
1/13/2025
Veronica G. VERIFIED CUSTOMER
My vehicle still says maintenance required. The dashboard light comes out, it was never reset. Other than that, the service was ok.
1/13/2025
Brandon E. VERIFIED CUSTOMER
I took in my car for regular maintenance and received my car scratched! Was content at the way my advisor took control of the case but dissatisfied with the way the manager handled the situation. He did solve my problem by buffing out certain scratched but the car is still is covered in swirl marks.
I have always hand washed my car to avoid swirl marks from regular car washing machines, and to have my car cleaned without my authorization and brought back scratched is unacceptable. My advisor had told me that due to the fact that there’s a new system for regular maintenance and that the cars get washed no matter what is alarming; truly disappointed.
1/12/2025
Jocelyn M. VERIFIED CUSTOMER
The process of scheduling an appointment and the wait time was great. I had no problems with that. However, the staff did not turn off my “maintenance due” light in my car. When I called to see if that could be done they told me I have to go back for the staff to do it there at the shop. I live on the opposite side of town so that would be very inconvenient. Also when they brought my car up to me to take home, someone was sitting in the passenger side. That person had been eating sunflower seeds and there were seeds spilled all over the front seat of my car.
1/12/2025
Scott S. VERIFIED CUSTOMER
The technical advisor was excellent. Jorge was his name
1/12/2025
Elizabeth R. VERIFIED CUSTOMER
Yes very satisfied. Very kind and helpful.
1/12/2025
Cynthia G. VERIFIED CUSTOMER
Great job
1/12/2025
Lynne N. VERIFIED CUSTOMER
When customers asked specifically why you raised a 69 service to 800 service. Be prepared to explain. Clearly answer why. If upsetting say so. If recommended say so. If codes requested give them.
1/12/2025
Christopher M. VERIFIED CUSTOMER
Ashley was very professional and extremely helpful. I would be happy to work with her in the future.