- Dropped off Tacoma at 9:30am. Completed 6 hours later.
- Took almost 30 minutes to pay for Service. Rep in the next office saw that I was not happy and assisted myself to pick up vehicle.
- Service Rep asked me at drop off if I wanted a courtesy wash. That was not executed even after paying $858.90 in repairs.
- I purchased my Tacoma at **** Poe, but for convenience, brought my Truck to Hoy Fox. After this unforgettable day, won’t do that again. I’ll try **** Poe again!
3/1/2025
Mandy C. VERIFIED CUSTOMER
Awesome!!w!
3/1/2025
Victor U. VERIFIED CUSTOMER
Great service and Gabriel was very professional and helpful.
3/1/2025
Aaron M. VERIFIED CUSTOMER
Great customer service
3/1/2025
Rene M. VERIFIED CUSTOMER
He was very attentive to my needs and quite surprised the vehicle was serviced that fast after an hour I had left it there.
3/1/2025
Cristina A. VERIFIED CUSTOMER
Thank you Manny Hernandez for the great service !!!
3/1/2025
Rosalva H. VERIFIED CUSTOMER
Awesome Job!
2/28/2025
Rosa T. VERIFIED CUSTOMER
Una excelente atención
Muy amable el joven Saúl
2/28/2025
Mario R. VERIFIED CUSTOMER
Thank you
2/28/2025
Ofelia C. VERIFIED CUSTOMER
Toyota’s service has always been great. Have never had any disappointments.
I’m very grateful to have my vehicle washed, thank you very much.
2/28/2025
Candi M. VERIFIED CUSTOMER
Jose Gurrola has great customer service skills.
2/28/2025
Clinton M. VERIFIED CUSTOMER
Jose was very easy to relay my thoughts to regarding my vehicle without feeling belittled or rushed. I also did not feel the pressure of getting maintenance work done. I received a form on things that should be of concern regarding my vehicle but no pressure to spend extra money. He was very attentive and had really good courtesy.
2/28/2025
Jose V. VERIFIED CUSTOMER
Great job!
2/28/2025
Nisme A. VERIFIED CUSTOMER
Hi Avelina , please reach out to me to see how much is it for tinting my windows and , if I need to make a appointment ;)
2/28/2025
Valeria H. VERIFIED CUSTOMER
Great service! Great customer service from Gabriel!
2/28/2025
Arturo H. VERIFIED CUSTOMER
First person that helped me was Manny Hernandez and he gave terrible customer service but afterwards Gabriel Lucero helped me out and he delivered excellent customer service.
2/28/2025
Daniella V. VERIFIED CUSTOMER
advisor was excellent, quick and great service !
2/28/2025
Ivan A. VERIFIED CUSTOMER
Thanks Ashley was great
2/27/2025
Armando P. VERIFIED CUSTOMER
No need to contact me, just a recommendation for future reference. If the technician is going to recommend a service on my vehicle. It would be good to ask the customer if they would like to get it done before they return there vehicle and leave.