Mike Torres and his team were great once again. I wanted for my service work and I was i and out in less than an hour!!!
3/8/2025
Nathalie G. VERIFIED CUSTOMER
Great customer service
3/8/2025
Ernest V. VERIFIED CUSTOMER
Janeth has great customer service & answered my questions very knowledgeable regarding my vehicle repairs.
3/8/2025
Aurora E. VERIFIED CUSTOMER
Micheal is a great asset to your service department. He tells you everything in detail and keeps in contact with you with the status of your vehicle.
3/8/2025
Elias R. VERIFIED CUSTOMER
Great customer service for a walk in and fast. Very good job and thanks for the car wash.
3/8/2025
Mark G. VERIFIED CUSTOMER
Why is there a 3% service charge when, paying for service, using a ToyotaCredit Card?
3/8/2025
Carmen R. VERIFIED CUSTOMER
Very good service from the moment I arrived until they delivered my vehicle and excellent explanations about the needs and costs for my truck. In fact, I always ask Michael J Torres to assist me. Thank you, Mike.
3/8/2025
Luis V. VERIFIED CUSTOMER
Agent was great, exelent customer service. However, we requested shuttle service for the 3rd time. We waited closed to 3 hours. The shuttle would come and go but never got a call for the service.
3/8/2025
Amanda R. VERIFIED CUSTOMER
Great service and communication!
3/8/2025
Lorenzo R. VERIFIED CUSTOMER
Excellent service, Excellent service
3/8/2025
Efren P. VERIFIED CUSTOMER
I went there for a recall on my truck, I had an appointment. I get there and I’m told the parts are not there. That they need to replace the engine. I was not aware that they need to replace the engine. I ask for a loaner, I’m told that I need to wait for a manager. I’m there til 09:30.
Then the advisor comes back and tells me that my recall is fix but that my engine is not there, that is ok to take my truck. At this point I’m confused first I need to leave my truck then I don’t . I would like to seen a manager but not even that.
3/8/2025
Carlos G. VERIFIED CUSTOMER
Excellent service
3/8/2025
R H. VERIFIED CUSTOMER
Excellent service, very efficient employees!
Thank you so much! And have a nice day!!
3/8/2025
Jonathan G. VERIFIED CUSTOMER
Overall, Hector did a quick and efficient job.
3/8/2025
Laura N. VERIFIED CUSTOMER
They didn't bother to put a put for there fett they left dirty footprints on my rug an entrence
3/8/2025
Delfina G. VERIFIED CUSTOMER
After ten years of dealing with Toyota and servicing my vehicles there this last visit was the best. Jacob Armendáriz was great, he not only kept me informed but when the service was completed he escorted me to my car so I didn’t have to walk out and try to find my own car which I greatly appreciated.
3/7/2025
Elena T. VERIFIED CUSTOMER
Great service.
3/7/2025
Febian M. VERIFIED CUSTOMER
I was very impressed with a couple of things at the service department. The second I drove up, I was kindly approached and greeted. There was constant communication. All my question were answered and what I was told actually happened. I left the facility and upon my return and proceeded to the waiting room. I was impressed with the layout and amenities of the waiting room. There was a lounge area with coffee and snacks available along with a semi-private work area with plenty of outlets. The bathrooms were clean. All in all, it was a great experience.