Arturo was great. Oil change took almost 2 hrs which was longer than i expected.
12/16/2024
Nancy A. VERIFIED CUSTOMER
Great service from Arturo. I was not satisfied with the time it took and the overall cost. My appointment was at 8:45 am and the vehicle was ready at 4:41 pm.
12/16/2024
Varnell M. VERIFIED CUSTOMER
Awesome and friendly all the time
12/16/2024
Rachel G. VERIFIED CUSTOMER
He was great, efficient and professional. Only one thing I’d recommend is when leaving a client for a shuttle pick up, perhaps giving a point of contact would be helpful.
12/15/2024
Adriana G. VERIFIED CUSTOMER
Siempre la mejor atención. Muy amable el señor Arturo.
Muy contenta con el gran servicio de Lexus.
12/15/2024
Gerardo A. VERIFIED CUSTOMER
He provided excellent service!
12/15/2024
Laanna G. VERIFIED CUSTOMER
Ivan is amazing. He explains things to the minute detail and gives us the attention we deserve. He respects our time. I really appreciate him.
12/15/2024
Polindustries Llc. VERIFIED CUSTOMER
Thank you
12/14/2024
Cynthia B. VERIFIED CUSTOMER
Service advisor Ivan was excellent! He was prompt in explaining and initiating needed repairs on my Lexus. He was also extremely courteous and professional. I believe he is a true asset to Fox Lexus El Paso.
12/14/2024
Brian G. VERIFIED CUSTOMER
When I got my wives vehicle hooked me I noticed a nasty scratch on the passenger side door.
12/14/2024
Maria B. VERIFIED CUSTOMER
No coments
12/13/2024
Zuber M. VERIFIED CUSTOMER
Mr. Ivan Duran was helpful and professional. Thanks!
12/13/2024
Reynaldo F. VERIFIED CUSTOMER
Pleasant person to communicate with.
12/12/2024
Marlene P. VERIFIED CUSTOMER
Art was polite, friendly and respectful. I needed a loaner and my car back by 4 PM and Art ensured that happened.
12/12/2024
Austin T. VERIFIED CUSTOMER
Very good
12/12/2024
Patricia D. VERIFIED CUSTOMER
Service good
12/12/2024
Daniel H. VERIFIED CUSTOMER
I have dealt with many service advisors in my life and Arthur
Gonzales has got to be the best one yet
Very understanding and considerate to my needs
I will keep coming back Lord willing
Thanks again