Leland did a good job at checking in, but I feel his notifications of issues with the inspection and completion of service was a little impersonal. I was in waiting area and receive a text message, with a video indicating issues with tires and an estimate of $120.00. When I went to see Leland he said I needed new tires. He explained an offer on the tires. He also mentioned the new tires would be around $770.00 in addition to the 120.00 estimate. He then said my car was done and setting outside and if I needed the tires they would need to bring car back in. At that point I decided to not have the tires put on. In the past the Service reps were quicker in notifying me of the issues with problems.
4/17/2025
Hossam H. VERIFIED CUSTOMER
It was fun time spent at Bommarito. Thanks for everything
4/17/2025
Arlene W. VERIFIED CUSTOMER
This place is getting really messy. Left the cover that they used so your car don’t get messy and floor mat left it in my car wasn’t happy about that. Also left their tablet in my car. I’m not happy with this company anymore.
4/17/2025
Arash J. VERIFIED CUSTOMER
The service advisor refused to properly align my certified vehicle which was purchased 2-3 weeks ago. He provided the spec sheet of the alignment which shows incorrect alignment and even though I came back to him the same day asking to check again since my car is leaning towards left when driving straight, his response was that there’s nothing they can do. Very disappointed in Bommarito from sales to service.
How in the first place the car is not aligned? Isn’t this a certified pre-owned vehicle with 160 point inspection?? Who made Bommarito Toyota an authorized dealership?
4/17/2025
Linda P. VERIFIED CUSTOMER
J was easy to speak with, polite and professional.
4/17/2025
Barbara J. VERIFIED CUSTOMER
Keep up with the good work.
4/17/2025
Linda P. VERIFIED CUSTOMER
Antonio is polite and listens carefully to my questions and concerns.
4/17/2025
Debra P. VERIFIED CUSTOMER
Keep up great customer service,!
4/17/2025
Abrelia D. VERIFIED CUSTOMER
Thank you for EXCELLENT Service. DANNY JENKINS SERVICE DEPT. WAS VERY NICE TO THE FAMILY.
4/17/2025
Josip D. VERIFIED CUSTOMER
Excellent service from my advisor! He was very knowledgeable about my vehicle and what repairs I needed , will be returning for future business with him and Bommarito Toyota !
4/17/2025
Abigayle W. VERIFIED CUSTOMER
Antonio is awesome!
4/17/2025
Virginia H. VERIFIED CUSTOMER
The service was wonderful, but since the wait for my car to be ready was more than 2 hours long, I wish I had been told that it would take that length of time at the start.
4/17/2025
Paula B. VERIFIED CUSTOMER
I was told by the young man that they were going to wash my car and factory my rugs when vacuum the whole entire car and none of that happened they attempted to wash the front glass but it was a half done job thank you
4/16/2025
Gwendolyn H. VERIFIED CUSTOMER
Mr Friar was informative, polite, answered all of my questions and explained everything I didn't understand. I am very happy and pleased with the service I received. Thank you.
G. M. Hardy
4/16/2025
Susan B. VERIFIED CUSTOMER
The person that waited on me was a guy named Jay.
4/16/2025
James R. VERIFIED CUSTOMER
Antonio went the extra mile to make sure I knew about my worn front brakes prior to my cross country road trip. Very satisfied with his customer service.
4/16/2025
Judy G. VERIFIED CUSTOMER
I did
4/15/2025
Stephen D. VERIFIED CUSTOMER
Thank you. He was great ????
4/15/2025
Leslie S. VERIFIED CUSTOMER
I love bringing my car to your shop. Everyone is very professional and the service is speedy.