There isn’t much to talk about really. I called an hour, prior to my arrival, to ensure that they would have a shuttle driver ready for when i srpppwd off my vehicle- and I was told yes. The shuttle driver was sent to run an errand right after I arrived and was unable to take me home. I stayed and waited when my vehicle was finished and I drove out of the parking lot. I noticed some noises starting that weren’t happening when I came in. It got progressively worse as I drove and so I turned around and had to bring my vehicle back. It was a mechanical error after doing the multi point inspection and tire rotation and something wasn’t screwed on or put back together correctly. I don’t know how badly it could’ve turned out if I hadn’t turned around to go back, but they insured me they wouldn’t charge me for fixing what they caused. Things happen, it just wasn’t my best experience. I’ve been going to this Bommarito for probably 15 years and it has been mostly good as far as experience goes. It just was a big inconvenience and I had to leave my car there most of the day as I worked from home and then returned later to pick it up.
2/19/2026
Tony M. VERIFIED CUSTOMER
Excellent job ! Thank you !
2/19/2026
Richard H. VERIFIED CUSTOMER
Great service by Leland J Friar
2/19/2026
Linda V. VERIFIED CUSTOMER
Kaleb is awesome! He was very professional, kind, courteous and outstanding customer service skills!
2/19/2026
Mark W. VERIFIED CUSTOMER
He was very informative and efficient.
2/19/2026
Edmund P. VERIFIED CUSTOMER
Very good
2/19/2026
Timothy D. VERIFIED CUSTOMER
It took 3.5 hours for 15,000 mile maintenance and a computer re-call. I was told it would be approximately 2 hours . Very satisfied with my service rep.
2/18/2026
Russell . VERIFIED CUSTOMER
Scott took care of my needs to my full satisfaction
2/18/2026
Lasonya D. VERIFIED CUSTOMER
I’m happy to say all was great this morning with Toyota Bob was awesome.
2/18/2026
Merline A. VERIFIED CUSTOMER
My only concern is I fail to inquire about the tire program that covered my recently purchased tires. My visit was to replace 2 tires damaged in a road hazard and ended paying full price for replacement.
2/17/2026
Ron W. VERIFIED CUSTOMER
I scheduled a 5k service for 8 in the morning. The most time consuming task was a tire rotation. I arrived at 745 and did not leave till after 1015. This is the first time this has ever happened, im usually in and out quickly
2/17/2026
Chinwe O. VERIFIED CUSTOMER
Thank you Scott for today.
2/17/2026
Shanae L. VERIFIED CUSTOMER
Excellent customer service by Mr. Friar
2/17/2026
Sharon F. VERIFIED CUSTOMER
I made an appointment so I wouldn’t have to wait. You obviously overbooked. People with appointments should have been prioritized. My maintenance issues shouldn’t have required 2 hours.
2/17/2026
Sisay Z. VERIFIED CUSTOMER
Thank you for your wonderful service. I completely satisfied with your service and product!
2/17/2026
Walter A. VERIFIED CUSTOMER
I loved the service and the pricing.
2/17/2026
Charles I. VERIFIED CUSTOMER
He was great and explained additional info on my battery and the service of cleaning off posts etc. He appeared to be the only rep working and seemed to be doing a good job at mult tasking.
2/16/2026
Harold K. VERIFIED CUSTOMER
The advisor did not let me know my car was ready. I had to go check to see what was taking so long and found it had been done.
2/16/2026
Meeli F. VERIFIED CUSTOMER
For sure.
2/15/2026
Khairi J. VERIFIED CUSTOMER
I came in for routine maintenance early my windshield wiper fluid was not topped off.