I got a text about my car needing an alignment & cabin filter from Richard. I called him and left a message and did not get a return call. I called a second time the main number and left a second message for him and did not get a call back. I called Richard‘s extension, a third time and left a message and did not get a call back. I finally received a text message from him, called him back and there was no answer so I went and picked up my car and only got the oil change and left. I told the girl I wasn’t very happy and she did not seem to care either. I work in hospitality and if I was to provide poor service like Richard provided there are consequences. I will not be returning to this dealership for service again.
2/17/2026
Manuel T. VERIFIED CUSTOMER
Super attention to customer.
2/16/2026
Heather B. VERIFIED CUSTOMER
Great experience
2/16/2026
Jonathon R. VERIFIED CUSTOMER
Was told fluids and tire pressure were checked and tire pressure definitely was not
2/15/2026
Giovana L. VERIFIED CUSTOMER
Amanda was great!!!
2/15/2026
Gregory O. VERIFIED CUSTOMER
Good experience
2/15/2026
Hannah W. VERIFIED CUSTOMER
Jared was knowledgeable and he thoughtfully adjusted the scope of work, skipping non-essential items to make the final cost far more affordable without compromising safety or quality.
2/15/2026
Louis M. VERIFIED CUSTOMER
I really like how I was able to drop off my car and pick up the next day after communicating with my agent
2/14/2026
Shashikanth S. VERIFIED CUSTOMER
After returning from the dealership, my car is still displaying the “Maintenance Required” warning, the dashboard service sticker was not updated, and the front tire still shows low pressure.
2/14/2026
Alan M. VERIFIED CUSTOMER
Jared was professional, and very pleasant to work with, he provided me with all the information I needed to make the right decisions for the service of my vehicle. I look forward to working with him in the future.
2/14/2026
Craig S. VERIFIED CUSTOMER
Very professional and most of all polite
2/14/2026
Luis P. VERIFIED CUSTOMER
N/A
2/14/2026
Keith F. VERIFIED CUSTOMER
Joe always takes great care of us.
2/14/2026
Pete V. VERIFIED CUSTOMER
Thank you Donald for the kindness and service
2/14/2026
Lara K. VERIFIED CUSTOMER
Great, quick service! I was happy it did'nt take all day for an oil change!
2/14/2026
Sherry S. VERIFIED CUSTOMER
Mr.Kindle was an awesome gentleman. Always helping me to understand what I am reading!
Tell him thanks!
Sherry
2/14/2026
Sharon M. VERIFIED CUSTOMER
Jared was very prompt and courteous. Maintenance work was done in a timely manner.
2/14/2026
Brandon P. VERIFIED CUSTOMER
Don was a breath of fresh air. He listened to me and my minor complaints on my vehicle. His attitude is willingness to be honest and up front about how to service my truck was great. Don is a great example of your dealership. Toyota of Wesley chapel is night and day difference between Wesley Chapel Chevy. I actually feel heard and was given proper service. I will be returning for future service
2/14/2026
Jose M. VERIFIED CUSTOMER
I paid +$2,600 for repairs and I was told I need to replace the radiator and I got the radiator hose loose and car overheated Lexus Rx 350 white