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Real Reviews from VERIFIED CUSTOMERS
Brianna E. VERIFIED CUSTOMER
Damian was great! Thank you for the great service!
3/15/2026
Alexander R. VERIFIED CUSTOMER
Good Service
3/15/2026
Linda B. VERIFIED CUSTOMER
Josh had great customer service and communicated how the process would go and was able to provide a loaner for half the day, to allow me to get work done. Warranty Tire came in sooner than expected, which was extremely helpful.
3/15/2026
Manael I. VERIFIED CUSTOMER
I got oil change service, it was fast and comfortable
3/14/2026
**** R. VERIFIED CUSTOMER
Joshua Hoover is very friendly ,very knowledgeable and provided me with Excellent customer service .
3/14/2026
Rita R. VERIFIED CUSTOMER
He is very attentive and courteous.
3/14/2026
Jim B. VERIFIED CUSTOMER
Third visit for same problem and still not fixed
3/14/2026
Angela L. VERIFIED CUSTOMER
Great experience!
3/14/2026
Mario N. VERIFIED CUSTOMER
Richard Kindler is the best advisor,thank you for be honest and knowledge about the issues of my truck,he was very helpful ???????? ???? and good service provider.
3/14/2026
Richard D. VERIFIED CUSTOMER
Richard was great for service and follow up.
3/13/2026
NEPTALI V. VERIFIED CUSTOMER
Awesome service
3/13/2026
Jammie M. VERIFIED CUSTOMER
Rick is fantastic. He always goes above and beyond for us. Anything we need he will do his best to accommodate. He always takes great care of “Stormie“ and make sure she’s up to par. I was very thankful when I saw that Rick was assigned to us for this visit. It meant a lot to us to have him work with us on our vehicle again. Rick is an excellent communicator and always reaches out first before authorizing any repairs and make great suggestions.
3/13/2026
Phyllis D. VERIFIED CUSTOMER
I was told a fuel induction & injection service had not been done & was over due. When I got home and looked at my paperwork from pervious services, I found that the injection service had in fact been performed approximately one year ago, which was a little less than 10k miles ago. That service was performed at the Clearwater Toyota. I always take the car to Toyota for service because I trust that you guys track what service is required. If that is not the case when the work is performed at a different location, I need to know that. I don’t want to blame the service manager if this is an issue with how Toyota tracks service, but the bottom line is that I paid for an unnecessary service.
3/13/2026
Milton L. VERIFIED CUSTOMER
My vehicle was serviced within the time promised and rhe tech was pleasent.
3/13/2026
Harold V. VERIFIED CUSTOMER
Damian did a great job, as usual, he informed me from the start what to expect and had me in and out in less than an hour. Your entire staff does a great job. I have 28 years dealership experience with 17 years in a Toyota store I can honestly say that you have the customer process down pat. Each visit has been consistent which is a tough feat. Keep up the great work.
3/13/2026
Teresa T. VERIFIED CUSTOMER
It took Daniel almost 15 minutes to "greet" me and go over what my car needed. I don't why it took so long, but it seemed a bit excessive to me.
3/12/2026
Carmen M. VERIFIED CUSTOMER
Rick is great and the best!!! He is very helpful and always there when I need him!!
3/12/2026
James R. VERIFIED CUSTOMER
First-class service, the most responsive service manager I have ever had the pleasure of working with.
3/12/2026
Sharika B. VERIFIED CUSTOMER
Damian is amazing to work with!!!
3/12/2026
Thierry P. VERIFIED CUSTOMER
Everyone was kind; however, subpar communication. I expressed my concerns for having a rental that could fit 3 baby seats as my sienna is my primary vehicle; thus, an appointment was made, but it was not communicated to me that a rental was available when I dropped off the vehicle and no accommodation. There was some possibly that a rental would come in a few days but that did not happen as my vehicle was completed thankfully. I had to make arrangements with my family to accommodate for transporting my kids. The day it was completed, I did not know my advisor was off nor who would communicate with me; I messaged the text and called 3 times till I got someone to help from a bit before noon to 4p. When I arrive to ask for my vehicle I wasn’t greeted by an advisor, I had to ask around to find out who was handling my vehicle with 2 of my children running around. When I got my vehicle there were foot prints on my mats the van did not seem like it got a wash; I’m not sure if that is a service, but my van going in did not have any foot prints inside. I’m happy I got my vehicle back and fixed but it wasn’t the experience I was expecting.
3/12/2026