Alexander Ro was was accessible, accurate, kept me up to date on the progress of repairs and notified me as soon as the vehicle was ready. His execution of his responsabilities met all my expectations. He adds value to your organization.
3/15/2025
Tiffany S. VERIFIED CUSTOMER
I was told my air filters needed replaced and was shown a price. After everything was done, I was given a new price more than triple what was shown.
3/15/2025
Stephanie L. VERIFIED CUSTOMER
Terrell was awesome! He kept me updated and informed during my entire process. It would be better if there was a way to streamline the service so it was shorter. But overall an excellent experience
3/14/2025
Brandi S. VERIFIED CUSTOMER
Damian is very professional. Easy to understand, breaks down the service process.Dressed very professionally as well.
3/14/2025
Robert B. VERIFIED CUSTOMER
Toyota of Wesley Chapel had always been great to me. Damian took hospitality to another level. He was kind, knowledgeable, and advocated for me when it came to getting my trunk repair covered under warranty. He's an asset to the team and will keep me coming back. Thank you, Damian.
3/14/2025
Angela H. VERIFIED CUSTOMER
Amanda es una perdió muy profesional muy satisfecho por su atención y servicio brindado el día de hoy
Mi próxima visita de mantenimiento la vamos a programar con ella
Sería bueno que Toyota Wesley Chapel debería permitir poder hacer al terminar el mantenimiento, programar la próxima cita de mantenimiento
Gracias
3/14/2025
Robert B. VERIFIED CUSTOMER
Damian was pleasant along with keeping me informed about my car’s progress. He was patient with answering questions and providing with details about prices for items suggested to keep my vehicle safe and maintaining longer life. Will definitely request him on my next visit.
3/14/2025
Lillian C. VERIFIED CUSTOMER
Damian was wonderful
Plan to keep him as my advisor
3/14/2025
Leah K. VERIFIED CUSTOMER
I waited less than an hour it was amazing Amanda did a great job
3/14/2025
Felix V. VERIFIED CUSTOMER
Joseph was a total professional. First time working with him and I was very pleased
3/14/2025
Victor R. VERIFIED CUSTOMER
Amanda was very attentive and explained my vehicle needs in a very simple manner. Great service advisor.
3/14/2025
Carlos G. VERIFIED CUSTOMER
No additional feedback, good service as always
3/14/2025
David J. VERIFIED CUSTOMER
Excellent service work. I totally recommend Terrell.
3/14/2025
Sherri F. VERIFIED CUSTOMER
Ridiculous charges and your company is dishonest, untrustworthy, and a reason why I despise car dealers.
3/14/2025
Christopher L. VERIFIED CUSTOMER
Very professional and he had me in and out of the dealership in less than 45 minutes while car was in for service.
3/14/2025
Gabriel M. VERIFIED CUSTOMER
Very thorough!!!
3/14/2025
Gemma F. VERIFIED CUSTOMER
Alex did a fantastic job!
3/14/2025
Maie M. VERIFIED CUSTOMER
He was excellent. Job well done. First time we were offered water. He explained everything with patience and clarity. He even made sure we watched the video. Thank you.
3/14/2025
Hilda C. VERIFIED CUSTOMER
Amanda was super nice & very helpful. Explained everything in a polite way, same as from last service visit.
3/14/2025
James B. VERIFIED CUSTOMER
Terrell will definitely not be recommended by me to anyone coming to have their vehicle serviced there. He doesn’t listen to you. My Tundra didn’t have the tires rotated like I asked him to do and he told me ok but didn’t put it down to be done. The video he texted me didn’t come through and he didn’t care to send it again so none of the recommendations for my Truck were done. When the Tundra was done he texted and called repeatedly to annoy me I guess because he wasn’t making any extra money off me but that was his fault. Also whoever drove my Tundra messed my setting for my driver seat all up. They put the seat all the way back and seat too low. The valley drivers do not need to screw with our seats. That was very rude to do that to someone vehicle without permission