He did a great job overall, professional and got me out under an hour!
5/16/2025
Julio M. VERIFIED CUSTOMER
ok
5/16/2025
John M. VERIFIED CUSTOMER
The control screen system is not working. I have one radio station. The buttons are not working, so no Home, Maps, Audio, Phones, etc. The 12v starter battery was replaced, so I understand I might have to reprogram somewhat, but it does not work and worked fine previously. Otherwise everything was completed as discussed.
5/16/2025
Josilin S. VERIFIED CUSTOMER
I don't appreciate when an associate tries to deter me from getting the maintenance I scheduled. Simply because a customer does not bring their vehicle in right when an oil change is needed, does not give the technician the right to basically say well you should have brought it in sooner, it can wait. For one, money does not grow on trees and everyone does not have money to spare. Secondly, going 1,000 miles past when the oil change is due is not going to hurt the vehicle.
5/16/2025
Ton V. VERIFIED CUSTOMER
Very satisfied with the help and expertise from Amanda Velez.
She was very good at suggesting the possibilities for me to help get the problems solved witch I submitted to her.
She has been e great help and very concerned helping clients with there problems with there car.
She even solved a problem witch I have been mentioning to the service manager earlier for several times witch were not solves op to now.
Hope to get in touch with her the next time I have to service the car.
Best Regards,
Ton V
5/16/2025
Jim N. VERIFIED CUSTOMER
Would’ve liked to seen the defective part replaced and working properly however I understand you will be contacting me when it is ready to be repaired. I’m anxious to get it done and thank you for all you’ve done so far Jim N
5/16/2025
Deborah M. VERIFIED CUSTOMER
Joe was very helpful and made sure that the work I wanted done to my vehicle was done in a timely manner. It was a pleasure dealing with him.
5/16/2025
Christie J. VERIFIED CUSTOMER
Mr. Joseph Didio was very encouraging, personable and just down right amazing. I finally felt heard and understood with the parts I needed replaced today.
5/16/2025
Devin J. VERIFIED CUSTOMER
Out under an hour
5/16/2025
FAYE C. VERIFIED CUSTOMER
Nicole is the best I have had since Bobby King yrs ago..
She is great!
5/16/2025
Joyce M. VERIFIED CUSTOMER
Thank you for taking good care of me and my car
5/16/2025
Karbina C. VERIFIED CUSTOMER
Good customer service!
5/16/2025
Logan S. VERIFIED CUSTOMER
Today, I brought my vehicle into service and was assisted by Donald Sherwood. Suffice it to say, I was not satisfied with the quality of service that Donald provided. He seemed to not really care that I was there, and blew off my concerns about my cabin air filter when I first spoke to him. Additionally, at the end the service, he did not even try to come find me to notify me that my service was done, I had to locate him and when I did, he was very insistent on my review stating that he completed the service in under an hour (which he did not). Otherwise, the service today was fine, I am just rather disappointed in the quality of today’s experience.
5/16/2025
Diane M. VERIFIED CUSTOMER
Great job in making sure that my experience was comfortable. Thank you for allowing me to ask the questions that I felt were necessary, and being aware that customers have hard decisions to make at times when it comes to taking care of our vehicles.When frustration happened, immediate understanding took place. Thank you Mr Scott King
5/16/2025
Vania O. VERIFIED CUSTOMER
Everything ok!
5/16/2025
Mike M. VERIFIED CUSTOMER
Cesar G. And staff did a great job I recommend your company any day Thank you
5/15/2025
Cynthia L. VERIFIED CUSTOMER
Amanda was professional, efficient, and very pleasant! She took the time to explain the work that was done and gave sound recommendation for future work. I enjoyed working with her and look forward to working with her in the future.
5/15/2025
Judith C. VERIFIED CUSTOMER
Alex was wonderful. Very friendly and knowledgeable. A pleasure to work with him.
5/15/2025
Eddie P. VERIFIED CUSTOMER
Please make sure before you open that the coffee machine is working for the customers