Took 4hrs for an oil change and rotación. However, Cesar was a top notch professional. Thanks Cesar.
5/24/2025
Marco G. VERIFIED CUSTOMER
Great service, since the moment you arrive. Thank you.
5/24/2025
Frank M. VERIFIED CUSTOMER
Great team I thank you for my service. And if joseph can get me the sizes for tires so I can have an idea what to get.
Thanks Frank M
5/24/2025
David E. VERIFIED CUSTOMER
She was professional and thorough. She kept me informed of the progress to the vehicle.
5/24/2025
Vincent G. VERIFIED CUSTOMER
Amanda was fast efficient and had great communication!
5/24/2025
Marilyn A. VERIFIED CUSTOMER
Mr Scott King provided exemplary service and represented your dealership extremely well and I am grateful. It is also my opinion that he should receive a Toyota bonus. His respect, friendliness and expertise exceeded my expectations. Thank you. Marilyn
5/24/2025
Diana J. VERIFIED CUSTOMER
Thank.you for the great service ????
5/24/2025
Angela A. VERIFIED CUSTOMER
Wesley Chapel Toyota is doing it right from start to finish! I’ve been a loyal Toyota customer for 22 years and WC Toyota is where we have all of our vehicles maintained! Their knowledgeable technicians keep our 2009 Tacoma in tip top condition!
Thank you!! :-)
5/24/2025
Karen D. VERIFIED CUSTOMER
Great customer service!
5/24/2025
Nikola V. VERIFIED CUSTOMER
Damian was great!
5/24/2025
Kathryn B. VERIFIED CUSTOMER
Alexander Ro was professional, knowledgeable and delivered the best customer service to us. We bought our RAV4 hybrid from you in 2023. We also own a Sequoia. We have been servicing both our Toyotas at Tampa Bay Toyota for 2 years. We live in Temple Terrace so Tampa Bay Toyota is closer to us so we've been servicing both of our cars there. Our service representative was Gian Llamas was excellent. And because I am both as quick to complain as I am to commend, I wrote many reviews about his quick to complain as I am to commend, I wrote many reviews about his service. Gian was promoted. And since he left the service department, things have been horrible. I drove to your location after great disappointment and frustration. But then I met Alexander Ro. I cannot begin to express how appreciative we are of Alex's over the top service. While inconvenient in terms of distance from bur home, we will make the trip to Wesley Chapel Toyota because of Alexander. And I issue an appeal to you.
Please compensate Alexander enough that he will be properly rewarded and not get promoted out of the great customer service job which her performs.
Thank you for the opportunity for me to express this. Kathryn B
5/24/2025
Delano G. VERIFIED CUSTOMER
Rich is a great
5/24/2025
Thomas C. VERIFIED CUSTOMER
Excellent customer service from Rick Davis as always. It’s nice to work with the same service technician who knows me and my vehicle. Also appreciate the video from the technician working on the vehicle as well.
5/24/2025
Kristin M. VERIFIED CUSTOMER
Alex is a great service manager and I appreciate his willingness to go the extra mile for my car. I am not the most knowledgeable at what each service means and entails and he always takes time to explain everything to me. I love going to Wesley chapel Toyota and will continue to service my car here.
5/24/2025
Brenna S. VERIFIED CUSTOMER
You need more staff.. chairs for older people to SIT.
Can’t get through on the phone
Next time I come in i would very much much like to meet the Manager
Seems very ‘new ‘ to me.. the experience is very ‘new’
Daniel on the other hand did his utmost best to accommodate me despite corporate guidelines and pressure. I’ve worked for companies.. I understand….
He did his best and should be rewarded and celebrated as a true person
He went above and beyond beyond to be humane.
5/24/2025
Michelle K. VERIFIED CUSTOMER
All good. I just hate the cost of care care but it is what it is!
5/24/2025
Pamela D. VERIFIED CUSTOMER
Daniel was professional and courteous!! He was knowledgeable and answered all my questions.
5/24/2025
Gyu C. VERIFIED CUSTOMER
Not much kind and professional staff
5/24/2025
Donald P. VERIFIED CUSTOMER
I am a satisfied customer
5/24/2025
Christopher C. VERIFIED CUSTOMER
Scott did a great job and I appreciate his level of service!