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Real Reviews from VERIFIED CUSTOMERS
Celeste C. VERIFIED CUSTOMER
Nyah was great. The service took too long on my car. Overbooked?
8/15/2025
David L. VERIFIED CUSTOMER
Joe was very good listened to me and took care of everything. Had trouble with connecting my phone to my car he took care of that and fixed it. Thanks
8/15/2025
Robert R. VERIFIED CUSTOMER
Impressive service department. My hat is off to you and Damian. Robert R
8/15/2025
Melissa C. VERIFIED CUSTOMER
Always happy with the service and communication with Joe and your service team!
8/15/2025
Karen T. VERIFIED CUSTOMER
Very helpful and knowledgeable
8/15/2025
Hugo L. VERIFIED CUSTOMER
Excellent service, all questions answered, fast service.
8/15/2025
Leah C. VERIFIED CUSTOMER
Working with Richard is always a joy. Always awesome service on all levels. You all are wonderful!
8/15/2025
Nadezhda D. VERIFIED CUSTOMER
The service was excellent!
8/15/2025
Robert P. VERIFIED CUSTOMER
Nyah did a great job keeping me informed as my car was worked on, and letting me know the results.
8/15/2025
Ngoc C. VERIFIED CUSTOMER
Always pleasant to work with Nicole
8/15/2025
Ana M. VERIFIED CUSTOMER
I received the best attention from Amanda, always cordial and concerned so that I was happy with my service. Thank you.
8/14/2025
Kristina G. VERIFIED CUSTOMER
Joe was pushy on an unnecessary service
8/14/2025
Kirti R. VERIFIED CUSTOMER
Sure, thanks.
8/14/2025
Dennis G. VERIFIED CUSTOMER
The wait time in my car was 15 to 20 minutes. The wait time for my service that usually takes 30 - 45 minutes was almost 1 1/2 hrs no communication in the lobby. My wife had to call to request the assigned person contact me.. and then additional time was for fluid top off that was recommended by Toyota? A little disappointed in my appointment today, but other appointments were much better
8/14/2025
Jonathan M. VERIFIED CUSTOMER
The service has been amazing, Richard is very helpful and very professional. I live in hudson and travel to Toyota of wesley chapel for any issues I have with my truck. I dont trust any other dealer to touch my truck.
8/14/2025
Cesar A. VERIFIED CUSTOMER
She treated me very well during my service visit, was very attentive, and listened carefully to my questions. She tried to offer me several additional services, but for the moment I don’t need them. Excellent customer service.
8/14/2025
Ardeshir M. VERIFIED CUSTOMER
Thank you very much to all toyota service crew special Rick Davis very nice and helpful.
8/14/2025
Marcia B. VERIFIED CUSTOMER
Rick is great. He listens and helps find the best and most economical solutions.
8/14/2025
Todd W. VERIFIED CUSTOMER
I decided to give your dealership another try after you sent me a coupon and the coupon was not even accepted. I remember why I never came back your dealership with my FJ.
8/14/2025
Diana C. VERIFIED CUSTOMER
I mentioned there was an issue with the tire sensor or tire showing low air. Appeared to be ok when I left the garage but the next day sensor was showing low tire pressure in one tire. According to the App on my phone two of the tires were at lower air pressure—2@ 32, 1 @30, and one @ 29. Dash was showing low pressure again. Tires were rotated so not sure if the pressure was checked. Maybe issue with sensors. Apparently this issue was not addressed.
8/14/2025