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Real Reviews from VERIFIED CUSTOMERS
Tien T. VERIFIED CUSTOMER
Joshua provided an excellent service and very helpful thank you.
9/18/2025
Ann H. VERIFIED CUSTOMER
Scott is knowledgeable and answered my questions.
9/18/2025
Steven H. VERIFIED CUSTOMER
I suggest when a customer is going to wait that instead of texting them.You go find them and give them an update on their car.
9/18/2025
Ruby C. VERIFIED CUSTOMER
Very prompt response and good customer service
9/18/2025
Shelby B. VERIFIED CUSTOMER
Nyah is so kind and honest. Having her as our service advisor was amazing! I will be requesting her from now on.
9/18/2025
James O. VERIFIED CUSTOMER
Charged for another person’s bill. Charge had to be retracted. Did not fix the edge guard. Where’s the Toyota Warranty?
9/17/2025
Charles C. VERIFIED CUSTOMER
Richard was a pro and gave sound recommendations on what i needed and will seek him out again w my other car.
9/17/2025
Mckenzie H. VERIFIED CUSTOMER
Very speedy! Was done before I could get bored
9/17/2025
Sharon A. VERIFIED CUSTOMER
I was very pleased with prompness of the service and to the detailes of all the work . With keeping me in the loop . Thanks for that!
9/17/2025
Ryan R. VERIFIED CUSTOMER
Rich is knowledgeable, friendly and trustworthy. Awesome guy!
9/17/2025
Suzanne W. VERIFIED CUSTOMER
Good job!
9/17/2025
Jeff C. VERIFIED CUSTOMER
Over 21/2 hours for an oil change is unacceptable
9/17/2025
Vanessa S. VERIFIED CUSTOMER
Thank you Nicole is amazing an d helpful
9/17/2025
Kyle A. VERIFIED CUSTOMER
Great job, very personable and professional!
9/17/2025
Kenneth N. VERIFIED CUSTOMER
Mason greeted me like an old friend, efficiently went through the check-in process, and listened carefully to and addressed my concerns. He then fulfilled his expectation that the work would be done promptly. His customer relation skills are excellent.
9/17/2025
Eric S. VERIFIED CUSTOMER
Initially I was happy but then I see you guys charged me for what you call a "LOANER" vehicle. No one ever discussed a daily rate with me. I was told by multiple people that all I had to do was show my DL, provide proof of INSURANCE, and give a $150 deposit on credit card. Then you charged me $42, and that is sneaky. Good to know you have the service but to sneak the charge in is abhorrent. A "loaner" and a "rental" are completely different animal and you train your staff to keep this a secret.
9/17/2025
Dawn C. VERIFIED CUSTOMER
Rick was very helpful assisting prioritizing the immediate service items to tackle. Coming up with a plan to address additional service items in the next service time.
9/17/2025
Paul B. VERIFIED CUSTOMER
Rick is an OUTSTANDING service rep who is very knowledgeable, good listener, a pleasure to work with! You are very very fortunate to have him in your organization for the last 20 years. He is the reason we service our vehicle at this dealership!
9/17/2025
Christopher C. VERIFIED CUSTOMER
Nichole was friendly and professional. My vehicle was serviced in under an hour!
9/17/2025
Naia R. VERIFIED CUSTOMER
Rick is my go to service man! He’s been taking care of me and my Toyota for years and I give him nothing but 10/10. Highly recommend him
9/17/2025