Even though I had an appointment, I waited more than 4 hours, from 10 a.m. to 2 p.m., and then they gave me the vehicle without resetting the dashboard...I had to go back.
10/12/2024
Brad F. VERIFIED CUSTOMER
Good job
10/11/2024
Pamala W. VERIFIED CUSTOMER
Tyler was great! He's very polite and respectful.
10/11/2024
Margaret B. VERIFIED CUSTOMER
The service took over 1.5 hours for a tire rotation. I received the text notifying me that my vehicle service was complete at 8 a.m. the day after my service appointment. Who knows when it was complete but I feel I was not communicated with about the progress. I was notified the vehicle was being serviced by 1130 a.m. on 10-9. At 1245 someone came to get me and say it was finished. The message that the vehicle was finished with service arrived on 10-10 at 8 a.m. a full 19 hours after I left the dealership.
10/10/2024
Mark H. VERIFIED CUSTOMER
Very good job by everyone
10/10/2024
Jack I. VERIFIED CUSTOMER
Everything is great
10/9/2024
Jennifer M. VERIFIED CUSTOMER
Rodney was wonderful! He got the fix done fast, and I felt respected the whole time.
10/8/2024
Rodney T. VERIFIED CUSTOMER
Rodney was very helpful throughout the full process. Everyone was curtious and thorough.
Thank you.
10/8/2024
Elizabeth G. VERIFIED CUSTOMER
One of the items on the description of service was to reset the service reminder. That was not done and I had to drive back to Moses Toyota to have it reset, because I didn't want to see that reminder every time I get into my car and I didn't know how to reset it.
10/8/2024
Paul E. VERIFIED CUSTOMER
Completed service in a timely manner. Kept me informed.
10/8/2024
Ciara P. VERIFIED CUSTOMER
Rodney was great, I don’t like that my car had greasy handprints all over it when I left and the fee of 3% to use a credit card.
10/8/2024
James M. VERIFIED CUSTOMER
Don’t like the 3% charge for credit card. Other than that it was fine.
10/7/2024
Kevin K. VERIFIED CUSTOMER
Rodney was very helpful and patient with me. I was in and out without any problems. The others who served me were also excellent in serving me.
10/4/2024
Lisa A. VERIFIED CUSTOMER
Rodney and the staff were helpful, thorough, and timely. Best service in town
10/3/2024
John S. VERIFIED CUSTOMER
MOSES TOYOTA sent me the following -
Oil Change Special*
$49.95
Expires: Oct 10, 2024
- Up to 5 quarts oil
- Genuine Toyota oil filter
- Check and fill all fluid levels
- Complimentary multipoint inspection
- Full report and explanation
I paid 58.55 and the receipt indicates no inspection was performed. Everyone was polite - but you sent me the coupon. My “experience” was that you really didn’t want to honor the coupon.
10/3/2024
Christine S. VERIFIED CUSTOMER
Thank you for the quick service !
10/3/2024
Suzanne G. VERIFIED CUSTOMER
The employees were friendly and efficient. I had a number of things done and it was quick. The people I dealt with were top notch.