Rodney kept me updated while my car was in service, and went over the vehicle with me afterwards. Great service.
1/14/2025
Jennifer H. VERIFIED CUSTOMER
Rodney is great. He always does a wonderful job.
1/14/2025
Susan C. VERIFIED CUSTOMER
Blaine did a great job from start to finish explaining everything I had done
1/14/2025
Forouz M. VERIFIED CUSTOMER
Making appointment was difficult for 3 days I kept calling you for appointment and no answer, when finally I was able to reach you people and make appointment, I got to U motors and they told me they can’t find me ??????!!!! And I don’t have an appointment, I showed them the text message and they took my car ….
I don’t know even what kind of service I received, there was no communication…. My maintenance light is on and I mentioned it but they still did not do oil change and other routine services and light is still up ..,,customer service was terrible and bad…
Previous owners had much better customer service ….
I used to get texts when oil change and service was due, but now I don’t receive these text messages and when I call no answer and when I go there no help ….
Today’s service was the worst customer service I ever had ….
1/11/2025
Linda B. VERIFIED CUSTOMER
Blaine was very professional and helpful.
1/11/2025
Tammy S. VERIFIED CUSTOMER
Issue with my remote start not working was still unresolved after being there 2 hours. A little disappointed but the people in the service department were very nice. No issues with them personally.
1/11/2025
Rebecca S. VERIFIED CUSTOMER
If you are going to charge tip dollars you need to dollar service. For a little less money the Toyota dealer near home washes and vacuumed your car with a service call. And has a snack area, wifi charging and a person comes and tells you your work is completed not a very impersonal message on my phone. If there wwas another dealer close I wouldn't come here!
1/10/2025
D S. VERIFIED CUSTOMER
Good job Thanks
1/10/2025
Eileen B. VERIFIED CUSTOMER
Been satisfied everything when we had the vehicle there.
1/9/2025
Jacob P. VERIFIED CUSTOMER
Spent all day there for a simple fix turns out they just ended up telling me they couldn't fix it id have to be sent to Ford too close to when they close so I basically wasted my day there
1/9/2025
Alan P. VERIFIED CUSTOMER
Rodney checked my vehicle in quickly and let me know as soon as it was ready. Great customer service as always.
1/5/2025
Dale O. VERIFIED CUSTOMER
Very prompt
Clarification of earlier diagnostic charge
Professional service from both service managers
1/4/2025
Loretta W. VERIFIED CUSTOMER
I don't not appreciate that I am charged a fee to pay by Credit Card. I haven't had Checking acct for 20 yrs. I do not carry cash. If you need equipment to process CC Call Clear Mt Bank.
1/3/2025
Donna C. VERIFIED CUSTOMER
It was quick and they answered all my questions.
1/3/2025
Patricia R. VERIFIED CUSTOMER
Great service
1/3/2025
Megan C. VERIFIED CUSTOMER
Big thanks to Rodney who always patiently explains what service I actually need on my Toyota (because I’m usually wrong!)