Charged me $180+ just to put a scanner to my truck and tell me what was wrong with it.
2/18/2025
Joe M. VERIFIED CUSTOMER
Great service!
2/18/2025
Abigail J. VERIFIED CUSTOMER
Mr. lambert was professional as always.
2/16/2025
Corey M. VERIFIED CUSTOMER
Thank you all! We had a great experience.
2/15/2025
Michael S. VERIFIED CUSTOMER
Good job.
2/15/2025
Eric J. VERIFIED CUSTOMER
Thanks for the good service
2/15/2025
Nicole S. VERIFIED CUSTOMER
I had a fantastic experience with Blaine! From the start, he helped ease my anxiety with his calm, reassuring demeanor. He took the time to listen to my worries and provided clear, thoughtful answers, which gave me confidence that I was in good hands at Moses. Blaine went above and beyond to ensure my needs were met, and I truly appreciated his professionalism and genuine care. I highly recommend his services to anyone looking for a reliable and compassionate experience!
2/15/2025
Eric S. VERIFIED CUSTOMER
Rodney helped me to get the necessary work done timely and satisfactorily.
2/15/2025
Steven S. VERIFIED CUSTOMER
Very professional and accomidating.
2/15/2025
Robert S. VERIFIED CUSTOMER
In and out on time. ????
2/14/2025
Erik L. VERIFIED CUSTOMER
It was great and easy to go through this process!
2/13/2025
William R. VERIFIED CUSTOMER
The Moses Toyota team are to be commended. The sales agent was very helpful. If I purchase a new Toyota, I am committed to having Moses receive my business.
Thank you need
Bill Reger-Nash
2/12/2025
Michael W. VERIFIED CUSTOMER
Welcome
2/11/2025
Tori H. VERIFIED CUSTOMER
My four runner came in completely detailed and spotless. The mechanic who worked on my four runner obviously used his foot to push the door open and there was dusty grime in the floor and passenger seat. And I was handed the keys and told I was finished. I was given a receipt that showed I owed money which I do not owe because we purchased Toyota Care. Service man said to overlook the amount owed because I don’t owe anything. So why don’t the receipt state that? I went to the parking lot and had to hunt for the vehicle and had to go back in to ask for assistance in finding the four runner. Which was located on the other side of the parking lot. Ever since Moses took over none of my services have been put in the system because I continue to get emails stating my four runner is overdue for service and I have maintained the service on it. Thank you for listening to my feedback.
2/11/2025
David P. VERIFIED CUSTOMER
Was supposed to have key to make duplicate when I came in for service but it wasn’t ordered, who ever made my initial appointment had my service request not correct because I ask for oil change , tire rotation and key made, at first just oil change was done, I asked about tire rotation and it wasn’t done ,they took it back and did rotation, they did adjust price which was appreciated but I drove 1 1/2 hours to get this done and was very disappointed
2/10/2025
Linda P. VERIFIED CUSTOMER
It was a great experience! Thank you!
2/9/2025
Luke P. VERIFIED CUSTOMER
I paid $500 for services including a multi point inspection. Less than 24 hours later my pressure light came on (one tire has a leak) which means they didn't check the tire pressure. They also lied on the inspection report for the front brakes. They reported 5mm which was in red and on the scale they said i was ok.
2/8/2025
Elmer L. VERIFIED CUSTOMER
Thank you
2/8/2025
Rebekah B. VERIFIED CUSTOMER
As always, Rodney is amazing. He is the pinnacle of service, professionalism, and knowledge.
2/8/2025
Budoor A. VERIFIED CUSTOMER
The tire and rim warranty was not useful to cover for the scratched rim. The wearing off bumper paint was noted as misuse by the car owner and Toyota morgantown did not agree to raise it with a concern note to Toyota International. I escalated the matter.