Jovan was great. Glad he was my service manager and looking forward to working with him again for all my service. Polite, kind, and communicative. Listened very well and answered questions without getting off base from what I was trying to find out. Guided me through the process and that was huge for me because I wasn't sure how to use the texting and the online forms. Helped me help him help me. A++++++++. 10/10 would recommend. THANKS, JOVAN! Hoping to deal Jovan again next time the cars need work!
5/13/2025
Carly O. VERIFIED CUSTOMER
Alex Lopez was knowledgeable, patient, helpful, and kind. I appreciated the updates on when my car would be finished. Thank you!
5/13/2025
Maybel C. VERIFIED CUSTOMER
Jesus was very helpful he made my experience great i highly recommend him to my friends and family thank you jesus
5/13/2025
Jose R. VERIFIED CUSTOMER
????????
5/13/2025
Hermila E. VERIFIED CUSTOMER
Muchas gracias por su atención, estaba muy preocupada por esa pieza que faltaba a mi carro, muy amablemente me lo arreglaron y estoy muy agradecida…
5/12/2025
Gilbert C. VERIFIED CUSTOMER
Dan is a great service representative. He assisted me throughout my service .
5/12/2025
Evangelina L. VERIFIED CUSTOMER
El señor Roberto,muy amable en todos los sentidos,los felicitó por tener a Roberto en toyota,así haces que siempre quieras regresar
5/12/2025
Gilardo T. VERIFIED CUSTOMER
Michael McDermott went above and beyond great customer service is always appreciated thanks Mike
5/12/2025
Alejandro S. VERIFIED CUSTOMER
In the last service I went to, the delay was at an extreme level. It's about the fact that I had my appointment at 7 in the morning and I was there even earlier but my service ended almost at 11 I don't understand why it can take so long something that is supposed to last much less time considering that they have a specialized room for those things and I guess staff with enough training to perform these tasks. On the other hand, to express my dissatisfaction with the response I received a couple of months ago when I went to claim an aesthetic defect that my car had and they told me that my warranty did not cover that even so letting him know that with that defect it was that it was delivered to me the first day only that I did not realize this and if the answer was simply that the guarantee does not cover that. Very bad of you. I had to solve the problem on my own
5/12/2025
Rigoberto D. VERIFIED CUSTOMER
Eslomejor
5/12/2025
Frank D. VERIFIED CUSTOMER
Mr jesus Jimenez customer service was great. He went above and beyond the circumstances. My only complaint is that I also requested that the rear driver's side seat belt latch to be checked. Because it was not latching. It is still in its current non-functional condition.
5/11/2025
Victor M. VERIFIED CUSTOMER
Very happy with Mr. Eduardo's service, very friendly, 100% for Mr. Eduardo.
5/11/2025
Dawn S. VERIFIED CUSTOMER
Jovan service was exceptional. He explained the service I signed up online & I explained I heard noises when I
backed up my suv.He said that he would have the techs look at my brakes. He apologized for the long wait, the shop was behind; waited for 5 hours.
5/11/2025
Herman F. VERIFIED CUSTOMER
The best experience ever!
5/11/2025
Enrique N. VERIFIED CUSTOMER
Toyota has left a bad taste in my mouth yet again!!