Last time was a horrible experience. Yesterday I got my vehicle and the maintenance alert was still on. I was trying to find someone and one of the employees that works bringing the cars over started honking. No patience at all. If the people would do their job correctly I wouldn’t have to wait and get off again. I will not be returning to this Toyota. I don’t trust the service department anymore.
8/18/2025
Osvaldo H. VERIFIED CUSTOMER
Super costumer service very friendly
8/18/2025
Jovi R. VERIFIED CUSTOMER
No one told me that you can only drop off within 10 miles. When I made the appointment, I specifically requested to be dropped off at home and the representative told me that it was not a problem. When we got there, I was told that they can’t drop us off because it’s over 10 miles. If I knew that, I would have planned differently.
8/18/2025
Agnes A. VERIFIED CUSTOMER
It has already happened. I was not expecting it, I didn’t plan to trade in my car, though it was scrapped, I was going to repair it. I have only 13 months left on the loan. And I was looking forward to enjoy the car without any loan, then you guys calculated my equity and decided to take advantage of it, you are not paying for whole loan, you were only paying the remaining 13 months, and I have to pay another 35 months on the new car, you know it’s frustrating to think you are doing me a favor when you are not. I just came in to have me tali light fixed, now I have an extra $130 additional expenses I have to deal with, why do you guys prey on the elderly people?
8/17/2025
Anongnuch P. VERIFIED CUSTOMER
Excellent job
8/17/2025
Marissa R. VERIFIED CUSTOMER
Amazing service ! Dan was very great helped us alot we just moved from california and had the unfortunate event of our car breaking down and he made a negative experience become positive with his help and kindness and understanding g of our situation! Love this place and the team!
8/17/2025
Emmanuel A. VERIFIED CUSTOMER
Todo estuvo bien
8/17/2025
Nancy C. VERIFIED CUSTOMER
Michael McDermott provides exemplar service every time!
8/16/2025
Steve M. VERIFIED CUSTOMER
Mike has always been top notch with my services always am able to get in and get out in a reasonable amount of time and the work performed by your service techs is alway the highest of quality I have never had any issues
8/16/2025
Harry L. VERIFIED CUSTOMER
Excellent service from Mike
8/16/2025
Joshua C. VERIFIED CUSTOMER
Fix the issue and handle it like a pro
8/16/2025
Aleli C. VERIFIED CUSTOMER
Jovan was very nice and helpful to me. Excellent customer service!
8/16/2025
Meldine B. VERIFIED CUSTOMER
Five stars
8/16/2025
Stuart R. VERIFIED CUSTOMER
Amazing as always. Greatest customer service in the business. Why I have bought 7 cars at DW Toyota.
8/16/2025
Ruth L. VERIFIED CUSTOMER
Muy buen trabajo estoy muy satisfecha con el trabajo que me hicieron Eduardo Aguilar es una gran persona y tiene un exelente servicio de lo máximo Toyota tiene a un exelente trabajador que es Eduardo y su amabilidad es un 100% lo calificó muchas felicidades bendiciones ????????????????????