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Real Reviews from VERIFIED CUSTOMERS
Alma L. VERIFIED CUSTOMER
Eduardo is the best, very professional and super helpful.
8/21/2025
Bashir A. VERIFIED CUSTOMER
I was so happy and satisfied and I appreciate brother Dan Rossey he’s so helpful
8/21/2025
Dawn B. VERIFIED CUSTOMER
Dan was great! Good job! I'll be back. The car rides nice.
8/21/2025
Karl L. VERIFIED CUSTOMER
Service was good
8/21/2025
Alfred G. VERIFIED CUSTOMER
Excellent service and very professional work provided by Benito Gonzalez.
8/21/2025
Yandy F. VERIFIED CUSTOMER
Super bueno
8/21/2025
Lilia B. VERIFIED CUSTOMER
It took 2 1/2 hours for an oil change .
8/20/2025
Kaman C. VERIFIED CUSTOMER
Good
8/20/2025
Ernesto M. VERIFIED CUSTOMER
Greetings. Recently I went to the dealership because a piece of paint on my car, which I just bought a month ago, was chipped. As I mentioned before, my car is only a month old. The Toyota team inspected it and told me it's not covered by the warranty. I think it's disrespectful and very poor management on their part to have to assume the costs for a factory defect. Please, I ask that you reevaluate the case, because it doesn't seem fair to me. I hope we can resolve this issue as soon as possible. Best Regards. Ernesto M
8/20/2025
Fanta F. VERIFIED CUSTOMER
absulitily satisfied
8/20/2025
Ericka R. VERIFIED CUSTOMER
Everything went so smooth and I am happy
8/20/2025
Frank F. VERIFIED CUSTOMER
La atención de Alexander no fue la que esperaba Benito me a atendido muchas veces y sí que es un excelente profesional 100%
8/20/2025
Leonal H. VERIFIED CUSTOMER
Alex is excellent service writer. I took it for regular oil change and rotate tires. They change my oil they forget to rotated the tires. Alex apologize told me to bring it back the next day. Isn't hid fault.
8/20/2025
Shell L. VERIFIED CUSTOMER
Mr Jimenez did a good job of explaining the service and the car function like new
8/20/2025
Elaine B. VERIFIED CUSTOMER
I'm happy...love my RAV4
8/20/2025
Robert R. VERIFIED CUSTOMER
I always have a great experience when I work with Jesus Alejandro Jimenez at Toyota of Las Vegas. He’s an excellent communicator. Even when the news isn’t exactly what I was hoping to hear, he explains everything clearly and with genuine care. On my most recent visit, the service department found a few additional challenges beyond what I originally came in for. Thankfully, all of them were covered under my warranty, which was a huge relief. Jesus also went out of his way to offer me a rental car through Toyota multiple times, making sure I would be comfortable while my car was being serviced. I didn’t need it this time since I had my own accommodations, but I really appreciated the offer and the thoughtfulness behind it. Even if there’s a delay, I always leave confident that my car is in good hands because of Jesus. He makes the whole experience smooth, stress-free, and positive. I highly recommend asking for him. You’ll be glad you did.
8/18/2025
Victor R. VERIFIED CUSTOMER
Good
8/18/2025
William L. VERIFIED CUSTOMER
I had to summit the car twice for a for a wheel alignment it was just under $130 but I am not expecting it to be perfect I can still fill a slight pull and I was told that they changed the tires to see if it would help and I'm feeling that pull.
8/18/2025
Sheree I. VERIFIED CUSTOMER
Jovan is very professional and takes care of his clients. I have been very fortunate to have him as a service advisor! Please recognize him for his outstanding service.
8/18/2025
Luz R. VERIFIED CUSTOMER
Es una persona muy entregada a su trabajo, y trata de satisfacer el servicio para el cliente Que si fueran, todos, sería seccional
8/18/2025