Eduardo and Vinny are awesome. The lies and misrepresentation from the initial sales rep and the finance mgr Sam is very hard to get past. Dan said and I quote “ it’s not my fault you bought a **** car”! I am not making one of those words up. I am a business owner and have hundreds of clients. The lies about the “ free Electric charge” for the first year … “ you will not pay a dime for anything on this car for 36 months. Car dings, maintenance, window cracks, brakes…I would pay nothing for 3 yrs til I turned the car in after the lease is up. San lied just like the sales guy that is now fired. I’m sitting here with a car that , from ur finance guy is a ****, and have no way out. If the upper mgmt would like to talk u can reach me here or call at ****-****-xxxx . If not I will unleash an on line slaughter of your company. And from what I’ve experienced you deserve it
8/25/2025
Steven J. VERIFIED CUSTOMER
I used to receive check sheet showing how my car checked out...air in tires, tread left on tires, brakes ect. I commute a long distance. I feel more comfortable going to a dealership that provides this. I will reconsider having service done in the future with you.
8/25/2025
Jorge J. VERIFIED CUSTOMER
Se toman mucho tiempo en recibir el vehículo y luego no avisan cuando ya esta listo y pierde demasiado tiempo en un chequeo de rutina
8/25/2025
Roberto A. VERIFIED CUSTOMER
The front lip spoiler on passenger side is been scratched I noticed like around 6pm the car was parked on my garage when I noticed lip is all scratched try to call to report this incident but it was closed
8/25/2025
Eufemio M. VERIFIED CUSTOMER
Michael excellent customer service from the company that has been working with me.
8/24/2025
Heather G. VERIFIED CUSTOMER
Always excellent customer service
8/24/2025
John D. VERIFIED CUSTOMER
Great service very knowledgeable
8/24/2025
Kevin R. VERIFIED CUSTOMER
Mechanic was negligent, but Michael was great in responding and resolving the issue.
8/24/2025
Bryan I. VERIFIED CUSTOMER
I recently had service done with Alexander Lopez and I couldn’t be more satisfied. He was professional, attentive, and made the whole experience smooth and stress-free. Alexander took the time to explain everything clearly, answered my questions, and ensured I felt confident with the service provided. His attention to detail and commitment to great customer service really stood out.
8/24/2025
Sheila C. VERIFIED CUSTOMER
Bad tire service!
8/24/2025
Carolina D. VERIFIED CUSTOMER
Alexander Lopez is always very helpful and answers any questions I have he always does an excellent job.he is very friendly and very professional person
8/23/2025
Timothy G. VERIFIED CUSTOMER
I checked in at 11:10am and was told the oil change would take 1.5 hours so rather than take the shuttle home and sharing the ride with others and the possibility of being dropped off last, then possibly needing to turn around and head right back, I opted to wait. I was told I would receive text messages updating me on the progress. At 1:11p, 2 hours of waiting and now assuming completion is within minutes away I finally get the very first text update. It said the shop is running a little behind on time. (2hours is a
little?) So at 1:57p i receive a text that the vehicle is finally done, but allow 15-20 more min for paperwork to be ready. So now we are looking at 2:20p, 3hours later, what happened to 1.5hrs? Had I known, I would have opted for the shuttle ride knowing I would have a ride back by that time and not to mention better use of 3hrs
8/23/2025
Kiruel B. VERIFIED CUSTOMER
Dan is the best
8/23/2025
Armando F. VERIFIED CUSTOMER
Juan huezo exelente persona.! EL SERVICIO NO CREO QUE SEA CONFIABLE
8/23/2025
Marcia L. VERIFIED CUSTOMER
Easy in and out...Mike is the best!
8/23/2025
Reynaldo S. VERIFIED CUSTOMER
????
8/23/2025
Kyle P. VERIFIED CUSTOMER
Diagnostic failed to identify the actual issue. I paid for a battery that I doubt I needed. Your quote for the actual issue was almost twice what I got with another vendor. They are giving me a new battery, not your refurbishment approach. Overall you lost my business when your team failed to identify the obvious problem during the diagnostic
8/22/2025
James H. VERIFIED CUSTOMER
I’m still pissed that when we purchased our 23 venza we were not told that we have to pay a subscription for the gps!!!! Should have kept our 21!!! Not sure why my passenger seat was played all the way down and on the way home I checked my tire pressure and none were the same between 3 and 4 psi difference! , my adviser was great, met me when I pulled up ,