Toyota of Las Vegas Auto Repair Service

Very friendly

Justin was the best!

El vehículo se entregó sin realizar el servicio de mantenimiento programado para ese día. Se tomaron aproximadamente 2 horas para echar aire a los neumáticos delanteros, defecto que nunca ha sido solucionado desde casi el mismo momento de su compra(9 de julio de 2925, y no el 16 como intencionalmente y por conveniencia plasmaron en la segunda ocasión en que fui citado al concesionario, según ustedes para disminuir el monto del pago mensual, pero en realidad fue para cambiar el sistema de venta y por ende fisminuí el monto mensual). El personal que te atiende no es sincero, son deshonestos, son muy atentos pero para engatuzarte y lograr vender lo que no deseas. La penúltima vez que acudí por problemas en los quien tal sentido un tal Scoth midió la presión de los mismos con un instrumento defectuoso que en la mañana de ayer pudo constatar la srta que muy amable me atendió. Son muy atentos para vender y cobrar pero muy malos, al menos conmigo, para dar solución al defecto que presentó el vehículo desde su salida de la agencia vendedora. Sé que esta encuesta es pura formalidad y van a engavetar porque ya lo han hecho con anterioridad. Sí, con encuestas similares que he respondido y nunca me han contactado para nada, ni para decir que se tomaron el trabajo para comprobar la veracidad o no de mi dicho. Bendiciones

Brian Duran is an Excellent customer service representative!! Thank you Brian for your outstanding assistance!!! If I receive a survey from Toyota, I will be happy to respond about Brian and David Wilson's Toyota.

Victor set my expectation on the time it would take and promptly found me when the services were complete.

Justin was outstanding. He had me in and out talk to me about everything made me feel comfortable. I receive a ride to enterprise he did everything couldn’t ask for a better experience.

Great job.

Jovan was awesome! Got my car back from an oil change, air filter change and rear brake change in like 3 hours. And he smells good with that Versace cologne. I've had a great experience every time I visit this location. Thank you!

Yes i am very satisfied. Mister michael McDermott He taken care of what's my problem. I really appreciate him.

Don’t brother, the vehicle was traded back to David Wilson for a newer vehicle

Brian was awesome. I'm new to the state and this was the first time I've needed service since moving so I wasnt sure where I should go. I was hesitant to go to the dealership because I know it can be pricey. But Brian was very friendly, transparent, and helpful. He even ensured to respond and help me right away when I had questions about my car a couple days later. I would definitely bring my car back to him for future work. The shuttle driver was also super nice and gave me lots of good info on the city as we were passing through. Definitely glad I came here.

Super vehicle service , great customer service, comfortable atmosphere ⭐️⭐️⭐️⭐️⭐️Thanks Mike M

Amazing customer service! Mike has taken care of me the last ten years with a few different Toyota. Great to have the quality assurance and Safty with my 4Runner Thank you

Justin was great to work with. Kept me updated throughout the process.

Muy amiable y aren't respondio a todas mis preguntas y soluciono todos los incovenientes y dudes que tenia

Mike has always taken care of my auto service needs. I’m glad to have him as my auto service representative. Thank you Mike.

El fue muy profesional y me comunicó lo que necesitaba mi auto. Muchas gracias. Thanks so much

The clock was way off

I went in to get a type of recall job done on my car the worker with was assigned was Max. He went above and beyond to make sure I was taken care of along with my vehicle. I felt very appreciated! He did a great job making me feel like I was his priority at all times.

The job was completed ahead of schedule. I’m grateful for the shuttle that took me home and then came and got me when my car was ready. Both the service manager, Roberto, and the shuttle driver were very congenial and thoughtful. Thank you so much!