Exelente atencion de parte de Brian muy competente y con muy buena actitud.
3/16/2026
Ezequiel H. VERIFIED CUSTOMER
Please contact me at ****-****-xxxx, if I can not answer please leave a message. I will also try to call and speak with a Supervisor. I am very unhappy with my most recent encounter with the service department Toyota.
3/16/2026
Judith/ Fabiola. VERIFIED CUSTOMER
Maximiliano was very helpful making sure I understood what my vehicle needed. He was also able to get me the service needed for my vehicle quickly. Thank you Max!
3/15/2026
Bonnie O. VERIFIED CUSTOMER
Very professional very helpful
3/15/2026
Jose F. VERIFIED CUSTOMER
It was quick and professional thanks for your service to the maintenance people
3/15/2026
Yunior P. VERIFIED CUSTOMER
Mi calificación la fraccionaré en partes, pues considero deba ser así. Respecto a la atención y el servicio brindado por el señor Helmer Navas, tiene de mi parte una calificación de 5 estrellas, pues cumple con los estándares y los calificativos para su puesto, se nota su preparación y dominio de la actividad que realiza, por eso me baso para darle calificación de 5 estrellas. En cambio, respecto a la confiabilidad que le tenía a Toyota y en especial a David Wilson, cambió rotundamente, pues lo ocurrido en el día de hoy con mi auto, no los sitúa en buena posición respecto a calidad en mantenimientos, pues entregar el vehículo sin aceite en motor, es negligencia de alto grado.
3/15/2026
Cynthia G. VERIFIED CUSTOMER
I actually had a good experience from beginning to end. Thank you.
3/15/2026
Helen F. VERIFIED CUSTOMER
We received EXCELLENT service from Mike!
3/15/2026
Manuel S. VERIFIED CUSTOMER
Jovan did a great job im very satisfied with his job very patient, listener, did a great job 10/10
3/15/2026
Josefina M. VERIFIED CUSTOMER
I was so happy with the service Maximiliano was very kind and professional thank you very much
3/15/2026
Ana M. VERIFIED CUSTOMER
Justin was very helpful and answered all of my questions! Great customer service!
3/15/2026
Yulier O. VERIFIED CUSTOMER
Everything Great ????
3/14/2026
Lidea S. VERIFIED CUSTOMER
He was excellent with his service
3/14/2026
Patty H. VERIFIED CUSTOMER
I had a great experience with Kelli during my recent car service. She was professional, friendly, and very helpful from start to finish. Kelli kept me informed about the status of my vehicle and took the time to clearly explain the work that needed to be done. Her communication and attention to detail made the whole process smooth and stress-free. It’s always reassuring to work with someone who genuinely cares about providing great customer service. Thank you, Kelli, for the excellent support!
3/14/2026
Beatriz S. VERIFIED CUSTOMER
Amable y atento con el cliente, gracias
3/14/2026
Jose C. VERIFIED CUSTOMER
Evryting good
3/14/2026
Astrid C. VERIFIED CUSTOMER
Appreciate Helmer’s help with my car service today! He was super kind and answered all the questions and concerns we had about the suggested services and issues regarding my car.
3/14/2026
Steven J. VERIFIED CUSTOMER
I believe there was work done that I did not approve. I was showing a piece of paper handwritten that really did not clarify everything very well. Why would my wipers be replaced when I replace them several months ago in charge over $60 for them? Why was I charged for a loaner vehicle not happy with the service I had to say it I had been years ago for a long time.
3/14/2026
Lon D. VERIFIED CUSTOMER
Went above and beyond thanks for your service
3/13/2026
Wilson B. VERIFIED CUSTOMER
I was quoted $1500 for 100k miles service including 3 prepaid service of $229. After MPI I was advise by my service advisor of 2 defect needing repair. The control arm has cracked and leak found on the engine plate. Revised quote went up to $7200. I told him I only have $3000 on my credit card. He advise that he can do the arm repair included to the quote for $3700. I agreed to this quote and after 7 1/2 hrs service was finally complete. When I reviewed the invoice I do not see the 3 prepaid service that should be included to the quote.I also noticed that the tires were not rotated where it is included to 100k service. I also told the service advisor to check the tire pressure warning light that is on during check in. The warning light is still on. I have been a loyal toyota service customer and often times satisfied with the service until now.