Nathalie was very friendly, courteous and knowledgeable. I very much enjoyed working with her to service my car at David Wilson’s Toyota of Las Vegas.
11/14/2024
Zhiping Z. VERIFIED CUSTOMER
Very good
11/14/2024
Juan C. VERIFIED CUSTOMER
Excellent
11/14/2024
Harold S. VERIFIED CUSTOMER
Everyone was very efficient at checking on the problem that I had on fueling my new Toyota. On traveling home I stopped to refuel and I didn’t have the problem I had that caused me to have you check out . Thank You.
11/14/2024
Greg H. VERIFIED CUSTOMER
Professional and Expedient
11/14/2024
Hector L. VERIFIED CUSTOMER
The problem in my car was fixed and Eduardo Aguilar always is honest with recommendatios to keep my car in good conditiond and reliable.
11/14/2024
Amanda A. VERIFIED CUSTOMER
Thank your for providing a timely estimate, financing solutions and answering my questions and listening to my concerns. This assisted me with having the information necessary to make the decision to have my car repaired.
11/14/2024
David W. VERIFIED CUSTOMER
The time before last I told my service manager that my brakes were acting up. They said they couldn’t find anything wrong. This time I repeated my complaint and this time they found a problem. I said fix it and I was ready to pay 414.00 for the job. When I went to check out I was told that not only the brakes but resurfacing the rotors were under warranty. Surprise surprise. Great job.
11/14/2024
Pedro M. VERIFIED CUSTOMER
Thank you for helping me. I liked the attention you gave me this time.
11/13/2024
Thomas A. VERIFIED CUSTOMER
We were at the service center for five hours and we're not given updates as to the status of our car. Granted they were busy that day but we felt abandoned
11/13/2024
Elizabeth &. VERIFIED CUSTOMER
I made an appointment for an oil change at 1:00 P.M. The simple oil change took two hours to complete. When I complained, Kelli gave me a $35 gift card — only problem is that it expires in six weeks so it’s really of no value. I have been coming to David Wilson’s Toyota for years and the oil changes take longer each time. Obviously, your company is overbooking for the time slots. In the past a free car wash was offered. That amenity disappeared with COVID!
11/13/2024
Angelina J. VERIFIED CUSTOMER
Very satisfied
11/13/2024
Jeffrey A. VERIFIED CUSTOMER
Great communication with JOVAN. ERY WELL DONE he is well respected man. He understands his job and his responsibilities. Thank you for your service
11/13/2024
Oscar R. VERIFIED CUSTOMER
N/a
11/13/2024
Elnora C. VERIFIED CUSTOMER
Jovan Wilkins took care my service he’s very nice and friendly person
11/13/2024
Angel E. VERIFIED CUSTOMER
I’m am complete satisfied with my service from Javon and team a Toyota. My experience was smooth. I will continue to bring my vehicles here for all their maintenance needs. Job well done Javon. Thank you
11/12/2024
Stephen M. VERIFIED CUSTOMER
It was wonderful to have all the staff I dealt with be so courteous & helpful, made for a very good experience .
11/12/2024
Maia M. VERIFIED CUSTOMER
Was fast and efficient
11/12/2024
Jose G. VERIFIED CUSTOMER
I am very dissatisfied with the service provided by Nelson. I came to the dealership to have my car fixed because the back trunk door wasn’t opening. Nelson was supposed to handle a vehicle recall for me but failed to do so. I ended up waiting for three hours at the dealership, and the issue was not resolved at my appointment.
When I arrived, I had Nelson open the car trunk, which didn’t open for him initially. He mentioned there was an issue and assured me it would be taken care of. However, three hours later, he told me they tried ten times, and the trunk finally opened, so he concluded there was no problem. I asked him to try again, and the shocks made noise, indicating a clear issue. Nelson then promised to order the necessary parts.
Today, the trunk didn’t open again, so I called Toyota to check if the parts were ordered. They informed me that Nelson had never placed the order, and the recall work was also not completed. Nelson’s statements are unreliable, and at this point, I no longer want him servicing my vehicle.
I spoke with Jesse, who will take care of my vehicle on 11/12/2024 at 1 pm.