Super nice and very commutative throughout my wait. Explain everything in a clear and understanding manner
6/3/2025
Troy O. VERIFIED CUSTOMER
To the young representative lives always puzzle and
6/3/2025
Sonia F. VERIFIED CUSTOMER
Car still making noise. Was overcharged. Scheduling dept and service department offer conflicting pricing. Was told by one I was not do for 30000 because I did that at last visit in November then once I brought car in was told full 30000 wasn’t done last time and I had to pay another $430 to complete it.
6/3/2025
Sandra G. VERIFIED CUSTOMER
Great employees. Great service and they went above and beyond to offer recommendations. I really appreciate their professionalism.
6/3/2025
Lonnie B. VERIFIED CUSTOMER
I wasn't informed that I needed to drive my car for at least 50 on the freeway ,before I take it to be smoked. I took it in it failed .this is the 3rd time I have taken my car in .dealing with the check engine light. I guess it time for me to take it somewhere else. Please take me off your mailing list.
6/3/2025
Dave M. VERIFIED CUSTOMER
Francisco did a great job!
6/1/2025
Evelyn Gutierrez. VERIFIED CUSTOMER
Mr. Diaz demonstrated excellence in customer service, responsiveness, and costumer satisfaction. I look forward to completing the survey.
6/1/2025
Warren R. VERIFIED CUSTOMER
Cesar is an excellent representative of your company. Very warm, friendly, personable!
6/1/2025
Elizabeth M. VERIFIED CUSTOMER
It was a fast and easy service. Will definitely return to this location.
6/1/2025
Dale H. VERIFIED CUSTOMER
thank you sir
6/1/2025
Jess F. VERIFIED CUSTOMER
She was skilled and came across as an expert in her profession
6/1/2025
Ivonne G. VERIFIED CUSTOMER
Excellent service. Thank you. Ivonne e
6/1/2025
Lisa G. VERIFIED CUSTOMER
I was told it would only be a couple of hours and it was like more like four hours. I wasn’t too happy about that.
6/1/2025
Arthur M. VERIFIED CUSTOMER
I was completely satisfied with my wonderful experience everyone was on their A game very professional and courteous. What a great team effort. And I already received a quote for my car while I was there in case I decide to purchase another vehicle. Thanks for being a world class organization.
6/1/2025
Margartia O. VERIFIED CUSTOMER
Very good service! Thank you Cesar !
6/1/2025
Diana H. VERIFIED CUSTOMER
Regarding my experience on May 27 with Vanessa. Initial write up for service was smooth. Later that day I received snapshots from Vanessa of the items that needed to be addressed. When I tried to reach her she was not at your facility another service representative took my information and Vanessa called me later. I gave approval for the repairs. She mentioned that the car would be ready May 28 by 5:00pm. For medical reasons I could not be without a car and she arranged for me to have a vehicle. After no updates on May 28 I called your dealership and was told that it was Vanessa’s day off. Well it would have been nice if she made arrangements for another service representative to keep me informed. If a service writer is out of the facility it should be policy to have a backup representative assigned.
5/31/2025
Romeo L. VERIFIED CUSTOMER
My son and I love and trust Toyota Whittier as BEST TOYOTA dealer in North America. Keep up the Good Work!
5/31/2025
Chuck M. VERIFIED CUSTOMER
She was great! Helpful and friendly.
She got me an uber as I had an overlapping appointment.
Do anything to keep her, your lucky to have her.