I’m grateful to Francisco Diaz. He listened to my explanation of the inconsistency of the noise/issue with my 4Runner and when it would happen. He clearly passed that info on to the tech who took the time and had patience to drive my 4R long enough to hear the noise/issue then was able to diagnose and find the problem. They even sent me a video to explain it. They did an amazing job and made me feel like they cared about what was concerning me. Thank you guys, I really appreciate everything.
1/10/2025
Dennis H. VERIFIED CUSTOMER
The young man who changed our oil was not consistent with your high standards. The gentleman that took my invoice from me had to keep checking to see if my keys were on the board. It took 20 minutes before he finished my car and got my keys on the board. At my age 20 minutes of my time is important to me.
On the other hand Francisco was very helpful. He went to the serviceman and asked him where my keys were.
Thank you,
Beverly Hathaway
1/10/2025
Charles M. VERIFIED CUSTOMER
Always very professional and courteous as to my service appointments with either of our two Toyotas being a 2003 Tacoma Prerunner Double Cab and 2017 RAV4 XLE AWD; Excellent customer service support too.
1/10/2025
Matt J. VERIFIED CUSTOMER
Easy and communicated well.
1/10/2025
Dave S. VERIFIED CUSTOMER
Mark did a great job!
1/10/2025
Vicky G. VERIFIED CUSTOMER
Joshua was great and service was awesome
1/10/2025
Sasha V. VERIFIED CUSTOMER
I love how quick my service was and how helpful my provider was. I love how you can pay for your service online it’s makes it so easy!
1/10/2025
Mario A. VERIFIED CUSTOMER
Thanks to the service manager Eddie and Gustavo! Very pleased with the service! Thank You
1/10/2025
Patrick C. VERIFIED CUSTOMER
Keep up the great customer service!
1/10/2025
Monica Y. VERIFIED CUSTOMER
I really appreciate how welcoming and organized your staff is. Excellent customer service.
1/10/2025
Fernando Z. VERIFIED CUSTOMER
Good Joshua and team
1/10/2025
Xiomara A. VERIFIED CUSTOMER
Very nice and very professional
1/10/2025
Virgina D. VERIFIED CUSTOMER
Awesome
1/9/2025
Ibrahim M. VERIFIED CUSTOMER
Thank you!
1/9/2025
Armando J. VERIFIED CUSTOMER
A complimentary basic car wash would have been nice. I have gotten these in the past from other dealerships.