Zach was very thorough in explaining things to me and he made sure I was taken good care of.
7/13/2024
Cyndeth A. VERIFIED CUSTOMER
first time with your service department was excellant
7/12/2024
Mellissa R. VERIFIED CUSTOMER
Friendly service and comfortable waiting room.
7/12/2024
Marilyn P. VERIFIED CUSTOMER
Ethan was very nice and capable.
7/12/2024
Jordyn G. VERIFIED CUSTOMER
There wasn’t a lot of communication around what was going on with my car as far as updates and getting a rental car. I had to do most of the reaching out, which was frustrating. Everyone was very nice, but it was difficult not having a car for four weeks and I would’ve appreciated more communication that was initiated on Hyundai’s side
7/11/2024
Pamela G. VERIFIED CUSTOMER
After waiting 5 minutes before someone offered to help me I was very frustrated at check-in. There were 6
or 7 people behind the counter chatting with each other or working on computers. Ethan did help turn around my experience by explaining things and being really professional for the rest of my time in the building.
7/11/2024
Caitlin T. VERIFIED CUSTOMER
Ethan was great! He kept me updated and I got my car back in a timely fashion.
7/10/2024
Derek T. VERIFIED CUSTOMER
Willing to listen, polite and helpful
7/10/2024
Jami M. VERIFIED CUSTOMER
Once again the service was top notch! Thank you!
7/10/2024
Elaine D. VERIFIED CUSTOMER
He was very nice and helpful to let me know what services I needed done. Thank you.
7/10/2024
Martin H. VERIFIED CUSTOMER
Very professional and helpful. I had a very good experience.
7/10/2024
Timothy G. VERIFIED CUSTOMER
Fine job
7/10/2024
Nicole S. VERIFIED CUSTOMER
Great service!
7/10/2024
Rhonda L. VERIFIED CUSTOMER
It took two weeks to get an appointment then the appointment was two more weeks away. Then when I finally get in they told me I needed parts (they could have found that out the day I bought it). Then they said parts would come in 2-3 days, a week later my husband goes in and now they can fix next week.
7/9/2024
Christine H. VERIFIED CUSTOMER
Ethan made me feel like he understood my concerns with the smell coming from my car. He said it is better to have it checked and be safe for traveling. I appreciated his concern and immediate attention to getting it looked at. The peace of mind was comforting!!
7/9/2024
Nicole M. VERIFIED CUSTOMER
I an oil change 2 weeks ago. Day after I noticed I had an oil leak (that was not present before my service). I was told my oil pan needed resealing. It's now a week later and I have another oil leak and will need to bring my car back in to get looked at AGAIN, taking time away from work for the 3rd time in 2 weeks. I'm not sure what's changed, but quality of service in the service department seems to have gone downhill in the past few years. I used to get videos and full notes of all of my multi-point inspections with my services, and I have not received one of those in a long time. Additionally, it seems there's a whole new team of service department service representatives every time I come in, which makes it seem less friendly.
7/9/2024
Shirley B. VERIFIED CUSTOMER
They set the mileage wrong on the computer so now I have to drive 30 mins back tomorrow morning and have it set correctly ????????????????