Ethan was wonderful. He was helpful and attentive. I did wait there for 6 hours though for an oil change and a replacement tire, and that did seem a little excessive. Ethan, though, did all he could and he was fantastic.
7/28/2024
Brian C. VERIFIED CUSTOMER
Joseph was great. Explained the repairs and answered my questions for a satisfactory outcome.
7/27/2024
Annette M. VERIFIED CUSTOMER
Thank you to drew smith who took care of me with no hesitation!
7/27/2024
Robert W. VERIFIED CUSTOMER
Good experience
7/27/2024
Carrie L. VERIFIED CUSTOMER
He was very helpful answering any questions I had and transparent with information.
7/27/2024
Anne R. VERIFIED CUSTOMER
Ethan was very professional and friendly, and made my service experience feel seamless.
7/27/2024
Shelly S. VERIFIED CUSTOMER
I'm now bringing my car back in for the sane thing. The check engine light is back on. This will be the 3rd time I've brought it to you, but the 5th time it's been brought in for the sane problem. We had it at Foundation Hyundai 2 times prior.
7/27/2024
Michael B. VERIFIED CUSTOMER
Zachary always goes above and beyond to make sure our vehicle is taken care of. We appreciate all the effort he puts in! Thank you!
7/26/2024
Kristina B. VERIFIED CUSTOMER
Every time I have been there, the experience is different. I was patient with the person in taking the vehicle because he seemed like he was new. I asked if tires would be rotated. He said yes. In the past, I have received a video of my vehicle from the technician with comments. In the past two years, I have only got a car wash once, yet it’s advertised with service. it would be nice to have consistent service and know what the expectations were when I was bringing my vehicle in. I had a 7 AM appointment and I got there at 6:50 and sat outside the doors. They opened at 7 and I went in and was told they would be with me shortly. No one was ready to work. The expectation is to be on time or early for appointments and it’s frustrating when you are and nobody helps you until after your appointment time. Looking at new vehicles and not sure Hyundai will be my next one. Customer service is an important consideration.
7/26/2024
Eileen Jo. VERIFIED CUSTOMER
Poor communication and very disappointed in Hyundai corporate. I have owned Hyundais for 16 years and will never buy another one again.
7/26/2024
Cassandra Michaela. VERIFIED CUSTOMER
Zach was awesome. Much faster service and even a car wash.
7/26/2024
Shelby Y. VERIFIED CUSTOMER
Even Han was responsive and thorough with his communications.
7/26/2024
Debbie G. VERIFIED CUSTOMER
I went in for a rattling noise and oil change and a map update none of those 3 things were done but I did spend $900
7/26/2024
Brian W. VERIFIED CUSTOMER
Zach was amazing. Very knowledgeable and helpful. He was able to answer all of my questions.
7/26/2024
Jody M. VERIFIED CUSTOMER
Ethan was very professional and welcoming. He also was very good at explaining what was going on with my vehicle. Nice professional young man ????????
7/25/2024
Ralph K. VERIFIED CUSTOMER
I was very pleased with the service that I received from the service department.
7/24/2024
Bouakham P. VERIFIED CUSTOMER
Mitchell Sandoval was very professional handling the recall issue of my vehicle. He also arranged the rides for me. I give him ????.
7/24/2024
Richard M. VERIFIED CUSTOMER
Mr. Geemeroth is an exemplary professional. Knowledgeable, customer minded, positive and poised. He represents a standard all your associates should have. Please reward this gentlemen in some way for his efforts. Thank you.
7/24/2024
Matthew D. VERIFIED CUSTOMER
It’s unacceptable to have a scheduled visit and have to wait almost 3 hours for an oil change. I won’t be coming back
7/24/2024
Cheryl C. VERIFIED CUSTOMER
Joseph was amazing. Very nice cordial.
I’ve worked with him a few times.
Thank you.