Gerardo B was attentive, responded to my questions with knowledge and kindness.
9/19/2025
Jeff H. VERIFIED CUSTOMER
My experience with Cory has been great ????
9/19/2025
Paula E. VERIFIED CUSTOMER
Cory is a pleasure to work with! Explains what needs to be done on my 4Runner in an easy-to-understand way. Is polite, pleasant and has a great sense of humor! Thank You, Cory. You are a great asset to the Lexus of Omaha dealership!
P.S. I appreciate being able to schedule maintenance app't s and car washes via your website.
9/19/2025
Robert N. VERIFIED CUSTOMER
I was informed today that I should have gotten a discount for new tires since the original tires wore out prior to 30000 miles. This was not disclosed to me when the quoted tires on my previous visit. Also dissatisfied that I had to replace my battery and was not aware this would have been under warranty. Battery was not identified as an item to worry about on previous inspection. First time buying a Lexus andVery disappointing that both of these issues were found prior to car having less than 35000 miles.
9/19/2025
Claire L. VERIFIED CUSTOMER
Jessie was very professional and explained the issue with my car. I appreciate working with individuals like Jessie. Lexus should let him know he is doing a wonderful job assisting and helping customers.
9/19/2025
Jen O. VERIFIED CUSTOMER
Excellent experience from chatbot on website to driving out of service. Highly recommended. Thank you!
9/18/2025
Michael B. VERIFIED CUSTOMER
Agents are always friendly and helpful
9/18/2025
Daniel S. VERIFIED CUSTOMER
Great customer experience. Everyone was very attentive to my situation they fully understood what I was needing. Friendly, professional, great waiting area. Clean comfortable and made the wait enjoyable. Always treated fairly and explain everything thoroughly. The Lexus vehicles are outstanding themselves and the service puts them over the top.
9/18/2025
Ronald B. VERIFIED CUSTOMER
None
9/18/2025
Hua S. VERIFIED CUSTOMER
Great service. Both problem and solution explained clearly.
9/18/2025
Hua S. VERIFIED CUSTOMER
Great service. Both problem and solution explained clearly.
9/18/2025
Eric P. VERIFIED CUSTOMER
Everyone was so nice and welcoming. And we love the car! Thanks to the team.
9/18/2025
Sandy R. VERIFIED CUSTOMER
Always great service. Much appreciated!
9/18/2025
Brenda N. VERIFIED CUSTOMER
Cory was great! Excellent experience today! Thank you. Craig
9/18/2025
Greg S. VERIFIED CUSTOMER
Nick always provides top notch service.
9/18/2025
Susan S. VERIFIED CUSTOMER
Service was great!
9/18/2025
David G. VERIFIED CUSTOMER
Alec did great work by checking the car in, ensuring the repairs were listed on the screen, notified me that the work was done, and returned the car to me. Also, the repairs were completed properly, and the car was washed! Thanks for the great service and first service experience at Lexus of Omaha.
9/18/2025
Milagros E. VERIFIED CUSTOMER
His very helpful and knowledgeable about his job.
9/18/2025
David B. VERIFIED CUSTOMER
Jesse did a great job explaining the issues snd what was bring serviced. Very thorough.