I brought my car in to be fixed and the repair did not work. I need to now come back again. I know it will get fixed, but the first time I asked about my windshield wiper problem I was told it worked. The 2nd time Cory identified why it wasn't working and Jessie followed through with the repair. Today I picked it up and within 3 hours the windshield sensor by the mirror came unglued. So no I'm not satisfied, but yes I know it will be taken care of.
12/18/2025
Joan A. VERIFIED CUSTOMER
I’ve worked with him for many years. He’s great!
12/18/2025
Phillip L. VERIFIED CUSTOMER
Really enjoyed the experience. I love that you guys have a Starbucks coffee bar and gave us Lexus as a loaner car while our vehicle is being serviced pretty classy.
12/18/2025
Kelly W. VERIFIED CUSTOMER
Great job!! We had a little something come up, but Mr. Berg worked it all out perfectly.
12/18/2025
Phillip G. VERIFIED CUSTOMER
Very nice to deal with. I always have a good experience when I take my car up there
12/18/2025
Joseph K. VERIFIED CUSTOMER
As always, great service and quick turnaround which I truly appreciate! Adi was a fantastic help!
12/18/2025
Jeffrey S. VERIFIED CUSTOMER
Always great service. Thanks again.
12/17/2025
Yvette L. VERIFIED CUSTOMER
Adi was attentive and timely with updates. Very helpful in his knowledge when I had follow-up questions. Did not feel rushed thru even though I knew the dealership was very busy. He did not let it show in my customer experience. Thank you
12/17/2025
John N. VERIFIED CUSTOMER
Terrible long line and wait just to get vehicle in the garage. Not sure how that happens if people have appointments.
12/17/2025
Rey E. VERIFIED CUSTOMER
Thank you so much for making this service very convenient! you guys are awesome and an epitome of what the Lexus brand is!
12/16/2025
Deryl H. VERIFIED CUSTOMER
Excellent
12/16/2025
John H. VERIFIED CUSTOMER
They did not find or correct the rattle in the dash.
12/16/2025
Sandy W. VERIFIED CUSTOMER
Cory was outstanding!!!
12/16/2025
Gary P. VERIFIED CUSTOMER
My wife was treated well. The car lookd great when done.
12/16/2025
John B. VERIFIED CUSTOMER
Excellent service
12/15/2025
Sugata S. VERIFIED CUSTOMER
Great experience. Knowledgeable and friendly staff . Explained to me about works done on my car. I appreciate his help. Thank you ????
12/14/2025
Ann B. VERIFIED CUSTOMER
Our service was friendly professional and efficient. Thank you Cory
12/13/2025
Wayne L. VERIFIED CUSTOMER
Good job as always
12/13/2025
Meghan W. VERIFIED CUSTOMER
Since I work just inside council bluffs, there was resistance to help me which was disappointing. And somewhere there was miscommunication that my battery was replaced, which it was not. It was only jumped, but the information never got updated anywhere and I kept being told it was replaced.
Otherwise Lexus was very friendly, as always, and very prompt about everything. I appreciate the help.