Mr. Mausbach is excellent at his craft. I appreciate all that he has done in providing me with service on my Lexus.
1/20/2026
Kyle W. VERIFIED CUSTOMER
Adi was top tier. Excellent. Deserves all the recognition one can receive.
1/20/2026
Catherine H. VERIFIED CUSTOMER
Gerardo was very attentive, friendly, and honest about what my vehicle needed and what I could safely wait to fix. In general, I have had a positive experience each time I schedule a service for my vehicle and can trust that I won’t be taken advantage of.
1/18/2026
Barret L. VERIFIED CUSTOMER
Fraudulent mechanical practices and inexperienced techs. I want my car fixed properly and done right the FIRST time!!! As it should have been
1/17/2026
Daniel W. VERIFIED CUSTOMER
Service person was very friendly.
1/17/2026
Susan T. VERIFIED CUSTOMER
Alec was so friendly and kind. And my service was done quickly. I also want to say your team was very patient and kind with a customer who had not planned her day to allow for the time it took to service her vehicle and was very rude to your staff. She didn’t deserve their kindness, but way to go team!
1/17/2026
Thomas C. VERIFIED CUSTOMER
Corey is awesome
1/17/2026
Lisa A. VERIFIED CUSTOMER
It took a bit longer than I would expect, but for now the vehicle is fixed.
1/17/2026
Tom G. VERIFIED CUSTOMER
Cory , the consummate professional as usual, took care of us beginning to end
Tom
1/17/2026
Edward B. VERIFIED CUSTOMER
I brought my Lexus in for a recall and that part was fixed. However it was my understanding whenever I had service done the car would be washed which it wasn't and that because it was a recall it would be filled up with fuel and it wasn't. If this is my understanding please let me know
1/16/2026
Thomas P. VERIFIED CUSTOMER
Excellent service
1/16/2026
Charles F. VERIFIED CUSTOMER
Great experience
Good explanations
1/16/2026
Liz N. VERIFIED CUSTOMER
Alec was kind and patient as well as very knowledgeable. He was a gentleman and was positive. I would tell others to work with Alec.
You're lucky to have him, as I feel he!!
represents the Lexus brand very well
1/16/2026
Mark H. VERIFIED CUSTOMER
Alec made sure i was happy with the service work performed
1/16/2026
Irene K. VERIFIED CUSTOMER
I was told it would be an hour and a half to an hour 40 minutes after I was told one hour when the appointment was made. I agreed. After more than 2.5 hours, I went to find out where my vehicle was. I was given an excuse about software and an apology. It would have been courteous if someone had come to let me know that they were having issues instead of letting me sit and watch every other customer come and go.
1/16/2026
Pamela A. VERIFIED CUSTOMER
Waiting room is comfortable and relaxing. Service was done on time. Car was cleaned inside and out.
1/16/2026
Bob P. VERIFIED CUSTOMER
Great service as usual thanks
1/16/2026
Brad Y. VERIFIED CUSTOMER
Great service experience today. Appointment was timely and service writer was knowledgeable and helpful in discussing my service work and questions. Very personable and friendly staff and skilled techs.