Brought vehicle in for a factory recall, that we were notified by a letter, but recall issue was resolved in a prior service of the vehicle. So it was unnecessary to bring in to the dealership. We also had a tech issue that was answered by your consultant.
12/28/2024
Deanna S. VERIFIED CUSTOMER
Ok
12/27/2024
Leanne R. VERIFIED CUSTOMER
Jesse is absolutely the BEST to work with. Very thorough and knowledgeable. Everyone there is just the best! I'll never to anywhere else now that I've found Lexus of Omaha. Top notch everything!!
12/27/2024
Stacey W. VERIFIED CUSTOMER
Outstanding service!
12/27/2024
Susan L. VERIFIED CUSTOMER
Quickest appointment ever!
12/27/2024
Brad N. VERIFIED CUSTOMER
Gerardo was very personable and was able to get a key fob configured without having an appointment. His service exceeded our expectations!
12/27/2024
Niles V. VERIFIED CUSTOMER
Very satisfied .
12/27/2024
Charles D. VERIFIED CUSTOMER
Everyone was pleasant to work with. Thank you
12/27/2024
Nadine N. VERIFIED CUSTOMER
Cory is a trusted service representative. Always gives an honest opinion.
12/27/2024
John E. VERIFIED CUSTOMER
Quick efficient service
12/27/2024
Naomi K. VERIFIED CUSTOMER
I am trading in my 2017 RX 350
12/26/2024
Merlyn D. VERIFIED CUSTOMER
Very good service, no complaints
12/24/2024
Steve O. VERIFIED CUSTOMER
Jess was also VERY HELPFUL!!!
I felt your question about Free Trade-In info was underhanded since you said up front you needed only one question answered about service quality pertaining to Nick Taylor. Up front honesty … as simple as this was … would have sat better with me. Just say you have 2 simple questions. Just my humble observation and even more humble opinion.
12/24/2024
Truman A. VERIFIED CUSTOMER
Super kind staff and made me feel like a VIP
12/24/2024
Marie Y. VERIFIED CUSTOMER
Adi has always been professionally accommodating and relieved a stressful experience!
12/24/2024
Barbara P. VERIFIED CUSTOMER
Nicholas did a superb job, was courteous, prompt and answered all my questions!
12/24/2024
Kerry H. VERIFIED CUSTOMER
I’m always a very gappy and satisfied customer at Lexus. I even appreciated being offered a loaner car as they told me I would be waiting longer than expected. Your customer service is number one! ????