Gerardo is my favorite service advisor! He is so friendly and knowledgeable.
6/4/2025
David B. VERIFIED CUSTOMER
My service experience was good with one exception. The screen for the speedometer was changed. When I asked why no one knew. One of the advisors did get it back to the previous view.
6/4/2025
Sheri M. VERIFIED CUSTOMER
I was told to stop in anytime since a low tire can be a safety concern. I had my 2 grandsons with me, who thought your playroom was awesome. They were still more boisterous than necessary, but was something id really never even noticed before. My tire waa repaired on my wheel warranty and we were on our way!
6/4/2025
Talia H. VERIFIED CUSTOMER
Nick is the best!
6/4/2025
Judith B. VERIFIED CUSTOMER
Very fast service and very thorough.
6/4/2025
Linda M. VERIFIED CUSTOMER
Nick was great!
6/4/2025
Kelly M. VERIFIED CUSTOMER
Everyone was so nice and helpful!! 10/10
6/4/2025
Traci B. VERIFIED CUSTOMER
It has to do with a door ding that we bought “protection” from Lexus, so it’s not a fault of Adi.
6/3/2025
Marty Hosking,. VERIFIED CUSTOMER
Corey is always informative, efficient and kind. thank you
6/3/2025
Richard W. VERIFIED CUSTOMER
Gerardo is great
6/3/2025
Michelle R. VERIFIED CUSTOMER
I have had 3 total interactions with Lexus of Omaha service members and every time it has been a wonderful experience! I never thought I’d say that about a car service team, but I have been very impressed with everyone there! Each visit I have had prompt, polite interactions and they treat me like a valued customer. It really goes a long way in building trust, being treated so warmly. They open and close the door for me which is a very nice touch. So far so good with the Lexus service team here - I plan to keep coming because of it.
6/3/2025
P.C. T. VERIFIED CUSTOMER
Cory is one of your most valuable employees! He is my “go to”
Guy in the service department. He needs to train
More young people to work with customers.
6/3/2025
Kirk B. VERIFIED CUSTOMER
He was fantastic to deal with, everything went smoothly and my vehicle came back in tip top shape!!!
6/3/2025
Charles L. VERIFIED CUSTOMER
Gerardo was very professional, polite, courteous and witty. He apologized for the lengthy time but the service was more than I expected. I realize it takes a team and yours today preformed at an excellent level. Happy and satisfied as always.
6/3/2025
John M. VERIFIED CUSTOMER
Thank You Cory and Nick for taking care of me this afternoon. I was very pleased with the prompt service to replace the battery in my 2016 Lexus NX 200T.
Respectfully,
Mark Nipp
6/3/2025
Ardith R. VERIFIED CUSTOMER
Thorough, efficient.
6/3/2025
Kim H. VERIFIED CUSTOMER
I would like an appraisal but not to trade in. To sell maybe either by you or us. This is my brother’s car and he is handicapped. He fell and caused another brain bleed. His handicap comes from a brain injury in 1998. Since the fall he is unable to drive. We are considering getting him a wheelchair accessible van (used). So the estimate would be helpful for that.
Thank you.
6/2/2025
Angela H. VERIFIED CUSTOMER
Car looked great after VIPwash.
6/2/2025
Annelle H. VERIFIED CUSTOMER
Loved how quickly my dent repair was addressed. Had no idea it could be fixed within 2 hours. Having a loaner car was a bonus. Was offered water and snacks even one for the road!