Always a pleasure to come in for service - no complaints.
6/6/2025
Esmeralda J. VERIFIED CUSTOMER
Everything is A++++ from when we pull up to the garage door. Someone is waiting for you to get out so they can greet you. The lounge is staffed with an attendant offering drinks & snacks. The car service is superior to all other places. A service attendance explain everything thoroughly. They’re very pleasant. They answer all your questions. They don’t make you feel like they’re in a rush to get you out. I think Lexus provides the most excellent customer service all the way around.
6/6/2025
David S. VERIFIED CUSTOMER
Best service department in town!
6/6/2025
Peter M. VERIFIED CUSTOMER
Nick was excellent working thru an issue that was one first of its kind on the GX 550. It was nice to validate that it was an actual issue. No more rattle. I can finally enjoy my new car.
6/6/2025
Dolores D. VERIFIED CUSTOMER
He was very polite, and he answered several questions and pointed out some things in my car that I didn’t know about. He was really a nice person.
6/6/2025
Kathryn R. VERIFIED CUSTOMER
Thanks for your understanding and forthrightness regarding my old car. I appreciate it.
6/6/2025
Deanna S. VERIFIED CUSTOMER
Great service
6/5/2025
Rodney W. VERIFIED CUSTOMER
Greeted promptly when I arrived for my scheduled appointment, Alec reviewed with me what would be done to my vehicle and an approximate time frame. He opened the door to direct to the service wait area and asked if I had any questions. Alec returned to the wait area to let me know my vehicle was finished, also reviewed with me the inspection report.
6/5/2025
Cheryl R. VERIFIED CUSTOMER
Jessie was great and kept me up to date! Would like to have him again!
6/5/2025
Steven M. VERIFIED CUSTOMER
It was a great experience. All went well at every step. Great interaction with about five people at the dealership. Can’t think of anything I would say that could have gone smoother or better.
6/5/2025
Nancy W. VERIFIED CUSTOMER
Always great service. Thanks.
6/5/2025
Karen R. VERIFIED CUSTOMER
Thank you for your excellent service and support! Karen & Dennis.
6/5/2025
James T. VERIFIED CUSTOMER
Gerado did an excellent job.
6/5/2025
Manoj P. VERIFIED CUSTOMER
Thanks! Text messaging with Cory fastens communication
6/5/2025
Stephen E. VERIFIED CUSTOMER
Great service
6/5/2025
Augustino N. VERIFIED CUSTOMER
The employees are usually pretty condescending about things, especially when questioning why a year old car would have a seat belt buckle break (which feels unacceptable). 5/10 on customer service.
6/5/2025
Jerry D. VERIFIED CUSTOMER
Great.
6/4/2025
Lynn B. VERIFIED CUSTOMER
Outstanding service! Nick kept me informed from start finish. Very impressed with the level of customer service I received!!! I would highly recommend your dealership! Hoping next time I get Nick again!!