Not deal breakers but two items:
1. I asked for 35 psi of air in my tires and was told that would happen. I had 31 psi in two and 32 psi in two when I checked.
2. I told Dylan I had just replaced the cabin air filter and not to check it. The technician checked it, and in the process the air deodorizer that fits onto the filter was knocked off and went down in to the fan. I was about 15-20 min away from the dealership when I turned on the AC and fan. Needless to say the entire dash vibrated and shook. When I got home I took the filter out and found the air freshener puck in the fan.
10/23/2025
Laurel A. VERIFIED CUSTOMER
Everyone was professional and ready to answer questions. I had quite a few but all were covered
10/22/2025
Patty P. VERIFIED CUSTOMER
Thanks to Dillon I received a much needed new battery, he was nice enough to work me in as it was Saturday and they were already booked.
Dillon was super accommodating and nice. I sincerely appreciate him.
Thanks again
10/20/2025
Barbara L. VERIFIED CUSTOMER
He was very pleasant and very helpful.
Thank you for the service
10/19/2025
Ashly W. VERIFIED CUSTOMER
The brakes work fine but now my rear door does not open or close on its own. I tried to take out trash today and it would not work and before I took it into you guys yesterday to get the brake squeak fixed it worked just fine.
10/19/2025
Judy T. VERIFIED CUSTOMER
Professional, thorough and timely service. Thank you, Northcutt Toyota
10/18/2025
Lonny S. VERIFIED CUSTOMER
He fixed the problem
10/18/2025
Una S. VERIFIED CUSTOMER
Was not anything Dean did. But the wait was extremely long for an oil change. Was there an hour and 30 minutes?
10/18/2025
James K. VERIFIED CUSTOMER
Great service!
10/17/2025
Jonathan B. VERIFIED CUSTOMER
The service department here is always great, over the phone with any questions I have as well as in person. They are fast, knowledgeable, friendly and really go above and beyond.
10/17/2025
Keith B. VERIFIED CUSTOMER
I have always been pleased with the service you provide with my truck. Hope you’re in business for many years to come.
10/16/2025
Adam &. VERIFIED CUSTOMER
Dean is wonderful to work with. He is professional as well.
10/16/2025
James S. VERIFIED CUSTOMER
They were very curious
10/16/2025
Bradley J. VERIFIED CUSTOMER
Mr. SKIDMORE does a great job! Thankful to be able to bring in our vehicles and receive quality service from people who care about more than just their clients vehicles.
Can recommend Dean high enough.
10/14/2025
John O. VERIFIED CUSTOMER
Very helpful and professional.
10/12/2025
Mark M. VERIFIED CUSTOMER
Dylan and Ty are always a great help to me. I trust and appreciate them both! They deserve a raise!!
10/12/2025
Marilyn H. VERIFIED CUSTOMER
Always will explain if I can go longer on certain maintenance. I appreciate that. MH
10/12/2025
Sue H. VERIFIED CUSTOMER
Very happy with the thoroughness, efficiency and promptness of my service