Mike was professional and helpful. I very trustworthy and straightforward
11/20/2024
Veronica Z. VERIFIED CUSTOMER
Micheal Vance was awesome. I appreciated his excellent level of service, he explained everything, and allowed me to see the problem to fully understand what was wrong with my car. Also the repair service was done quickly. I will be back and have referred my parents to also come to Cardinalway Hyundai. Thank you Michael, you have a new loyal customer.
11/19/2024
Howard D. VERIFIED CUSTOMER
I felt respected and appreciated. Friendly service and timely service
11/19/2024
Kathie C. VERIFIED CUSTOMER
Lucio was awesome. Thank you for your great service
11/19/2024
Corneliu G. VERIFIED CUSTOMER
There were issues with the car that I wasn’t notified about prior to pick up my vehicle. I got this text message instead:” Update: Hi Corneliu! We are finalizing your paperwork, and your Hyundai is currently in the wash. We will notify you as soon as it is ready for pickup. Thank you Vanessa Moreno”
11/18/2024
Marisa Z. VERIFIED CUSTOMER
Lucio was great. No issues there. However, you should not schedule recall service appointment when you don't have the parts. There needs to be better coordination between the 2 teams. Linda was calling more Santa Fe owners and booking appointments as I was there waiting and the part is not even there for the recall.
11/18/2024
Frank R. VERIFIED CUSTOMER
Hayden was very courteous .
11/18/2024
Jeromy A. VERIFIED CUSTOMER
Not very friendly staff. They also said everything would of been done the same day, yet I have to come back again to get the work done. Also, I was there for over 2 hours for something that took 20 minutes to check. It should of not of taken that long. Hire some friendly and knowledgeable/efficient staff.
11/18/2024
Lisa F. VERIFIED CUSTOMER
Better communication of what is being done or not being done with my vehicle. Verify what’s supposed to be done before the customer leaves the premises.
11/18/2024
Carlos R. VERIFIED CUSTOMER
Súper amable el chico que me atendió fue muy agradable amable y me ayudó mucho
11/18/2024
Jerry S. VERIFIED CUSTOMER
Excellent customer service. He kept me informed all the way from the start to finish.
11/18/2024
Debbie P. VERIFIED CUSTOMER
Amazing staff, I had an emergency with my car on Friday afternoon an hour from home and your staff diagnosed it, had the part and took care of it. Thank you again for making a stressful situation bearable. Debbie P
11/17/2024
Jose R. VERIFIED CUSTOMER
Lou was awesome!
11/17/2024
Monica G. VERIFIED CUSTOMER
Everything went well and it was ready at the time they said it would be
11/17/2024
Francis E. VERIFIED CUSTOMER
Good job!
11/16/2024
Joshua R. VERIFIED CUSTOMER
Lucio was very friendly and professional! The team also did a great job on the car wash. Thank you all.
11/16/2024
Stephen W. VERIFIED CUSTOMER
Thank You!
11/15/2024
Dolores O. VERIFIED CUSTOMER
Hayden was a pleasure to work with; he took care of all my concerns and in a very positive professional manner. Thank you ????
11/14/2024
John C. VERIFIED CUSTOMER
I would recommend this establishment and Haden was a pleasure to do business with Got my problem handled very polite For sure Haden is a great representative for your establishment. Good job Haden. ! !
11/14/2024
David F. VERIFIED CUSTOMER
Charging door is now not opening. Cannot charge my Kona EV