3 of us arrived at 7 am a scheduled. Your mechanics were also there, waiting to work. The problem was the was NO ONE to check us in and get us started. The opening service rep arrived 45 minutes late! Cayden. The dealership manager not scheduled until 8 or after. Days he spent 1.5 hrs trying to start his car. Did uber go out of business? If you are the ONLY opeming rep, have a plan b to arrive on time. As i had to wait for my car, this blew up my morning. Along with my car sitting for another 15-20 minutes before being told it was ready. Very poor planning on the dealerships part. I value my time, you obviously don't.
12/19/2024
Cassandra G. VERIFIED CUSTOMER
Michael was very helpful and made sure the process of having my car serviced went smoothly.
12/18/2024
Ceci E. VERIFIED CUSTOMER
Michael Vance, has been a great service advisor and delivers the best and highest customer service.
12/18/2024
Greg And. VERIFIED CUSTOMER
Mike Vance has always been great with my wife and I. He is very thorough and takes the time to explain exactly what needs to be done.
Greg Papoas
12/18/2024
Brian G. VERIFIED CUSTOMER
Hayden was very helpful. Would like to recognize Mike. Mike always goes the Extra Mile to help customers. He has always provided Outstanding Service. I appreciate that.
12/15/2024
Oscar A. VERIFIED CUSTOMER
5 star customer service from Lucio, thank you.
12/15/2024
Jose B. VERIFIED CUSTOMER
The person that helped me, very nice and professional.
Thank you
12/14/2024
Eddie C. VERIFIED CUSTOMER
Very professional and keep me up dated on my car thanks u guys very much
12/14/2024
Jose C. VERIFIED CUSTOMER
...
12/14/2024
Joy T. VERIFIED CUSTOMER
She could do more by giving updates.
12/14/2024
Nadi A. VERIFIED CUSTOMER
Michael was really very professional
But the problem is with the vehicle itself since we got we are having problems one after another anyways Michael did a very good job thank you so much michael
12/14/2024
Melanie M. VERIFIED CUSTOMER
Michael is a very good in assisting technical challenge my car is experiencing
12/13/2024
Alexander C. VERIFIED CUSTOMER
My visit was very pleasant thank you very much.
12/13/2024
Gregoria H. VERIFIED CUSTOMER
Michael is always so helpful. I truly enjoy working with him.
12/13/2024
Jonathon K. VERIFIED CUSTOMER
My service advisor was great - calling to schedule an appointment is ridiculous- telling me to just come in and not asking for name / time or anything - get some professionals at your facility to answer the phones correctly - in B2B I will be going elsewhere for my services from now on -
12/13/2024
Erin B. VERIFIED CUSTOMER
Excellent service, very easy process, Michael was very knowledgeable and explained everything thoroughly. I will be back for my next service
12/13/2024
Barbara M. VERIFIED CUSTOMER
Thank you ????
12/13/2024
Samir M. VERIFIED CUSTOMER
Good service
12/12/2024
Cassandra R. VERIFIED CUSTOMER
Mike always goes above and beyond for me. He communicates everything the entire time and is always so helpful!!