I am writing to express my sincere appreciation for the outstanding service I received from Michael Vance in your maintenance department.
From start to finish, Michael demonstrated exceptional professionalism, knowledge, and care. He took the time to clearly explain the service process, kept me updated throughout, and ensured that everything was handled with efficiency and attention to detail. His customer-focused approach made a lasting impression, and I truly felt that I was in good hands.
Employees like Michael are the reason customers return and recommend your dealership to others. He is a true asset to the Hyundai Corona team, and I wanted to make sure his efforts did not go unrecognized.
Thank you again for the excellent service.
Sincerely,
Hatem A
4/16/2025
Laurent Q. VERIFIED CUSTOMER
As usual it was a pleasure to visit this dealer for service - they are absolutely the best! We are so lucky to get Michael for our advisor his knowledge is essential to make decisions on what services the car needs. Thank you for a great service as usual
4/15/2025
Michael D. VERIFIED CUSTOMER
Job well done
4/15/2025
Athenia C. VERIFIED CUSTOMER
Michael Vance was absolutely awesome to work with. He was professional, helpful, and extremely competent throughout the entire process. His expertise and clear communication made everything smooth and stress-free. I couldn't have asked for a better experience-highly recommended!
4/14/2025
Joshua C. VERIFIED CUSTOMER
Michael is always very professional, knowledgeable and willing to spend a moment getting to know his customers. Great service.
4/14/2025
Shawn R. VERIFIED CUSTOMER
Talk to Shane
4/14/2025
Priscilla C. VERIFIED CUSTOMER
Completely satisfied with my service. Shane Shanon was great at customer service.
4/14/2025
Alysia L. VERIFIED CUSTOMER
I received excellent customer service from Michael and I appreciate the pictures sent as my car is being inspected with what should be repaired.
4/13/2025
Brantlea N. VERIFIED CUSTOMER
Michael is great. I service my car about every 3 or 4 months and I'm so happy to see him. He's straightforward and always honest.
4/13/2025
Rosa Maria. VERIFIED CUSTOMER
Jr. was amazing he has great customer service! Jr.went above and beyond in helping me , he is such an asset to Hyundai.Jr answer all my questions. One more important quality l would like to share with you about Jr. is how he went over and above making sure l was safe l’m handicap Jr. made sure l was safely seated before he left . Thanks again Jr your amazing customer service and kindness did not go unnoticed by me !! You’re a Rock Star !!! Will be telling my friends to go there
4/13/2025
Laura G. VERIFIED CUSTOMER
Jr. was amazing! Was very courteous and helpful
4/13/2025
Avery Q. VERIFIED CUSTOMER
Michael was very nice and efficient with check in. He made sure my vehicle was ready in the quoted time. The customer service at the service center was great! Unlike other service center experiences at other locations over the years. Thank you Michael for making sure my oil change was done and my car came out clean!
4/13/2025
Andres G. VERIFIED CUSTOMER
Michael was very efficient, professional, easy to work with. I would definitely recommend your business. Thank you .
4/12/2025
Cynthia V. VERIFIED CUSTOMER
Mike has been very helpful & courteous.
Thank you
4/12/2025
Will E. VERIFIED CUSTOMER
Everything was great . Will come back again
4/12/2025
Emma H. VERIFIED CUSTOMER
Jr was AMAZING! Seriously - he was phenomenal with his communication and keeping us updated on every step of the process from when the new motor would arrive, to install, to when it was ready. My husband and I would take my car back anytime to Jr. He was extremely kind, accommodating, and made sure we were well taken care of with the rental car, and my car once it was serviced. Seriously great!!
4/12/2025
Patricia B. VERIFIED CUSTOMER
Michael Vance has helped me for the past 3 years. He is a true professional in every way. I trust him completely and would refer him to anyone. I give him all tens
4/12/2025
Jerome K. VERIFIED CUSTOMER
Showed concern about my problem!
4/11/2025
Julie M. VERIFIED CUSTOMER
Hayden has been assisting me with my 2018 Hyundai Sonata for several months now. He is always pleasant and professional as he was today! I look forward to continuing to have my car maintained at Cardinale Way Hyundai with this trusted service advisor!
4/11/2025
Nadiyah M. VERIFIED CUSTOMER
Thank you for the excellent service! Michael Vance was a pleasure to do business with!