Great job and super fast and professional. And Jessica still needs that raise
8/31/2024
Gregory W. VERIFIED CUSTOMER
From start to finish. The entire Service Department was courteous and professional. Well done. ????
8/31/2024
Mina M. VERIFIED CUSTOMER
I left upsat and not satisfied. I did Not experience good customer service.
8/31/2024
Fred And. VERIFIED CUSTOMER
Great service every time I bring my Palisade in. Michael Vance is my Service Advisor and he is always upbeat and helpful. 5 stars for Michael!!!
8/30/2024
Brenda J. VERIFIED CUSTOMER
Excellent service from Daniel and everyone involved I just love your service
8/30/2024
John B. VERIFIED CUSTOMER
Dan is very professional and provides great service.
8/30/2024
Brian R. VERIFIED CUSTOMER
Hayden is an exceptional employee. He was patient and kind with both my daughter at the service area and me on the phone. He was honest and real and made us feel completely comfortable with all maintenance options he put in front of us. This guy rocks
8/30/2024
Alexandria T. VERIFIED CUSTOMER
Daniel was so nice and professional!
8/30/2024
Bryan J. VERIFIED CUSTOMER
I bought the car 2 weeks ago. As I was about to get on the freeway I noticed a small chip in the windshield. I immediately pulled over and sent a picture to the sales representative. I came back to have the chip repaired and was told that the window had already been attempted to be repaired, which means that the chip was noticed prior to selling the vehicle. I was told there was nothing that they could do to fix the situation. I purchased two cars from this dealership in less than a month and the least that could be done would be to fix a problem that existed when my current vehicle was sold to me. I hope that something can be done to fix this.
8/30/2024
Lilah Z. VERIFIED CUSTOMER
The car was fixed but Hyundai grossly overcharged for their service. And you must think your customers are dense because you tried to charge me $60 for a gas cap! I verified your parts department charges only $26. When I challenged the invoice you backtracked and reduced invoice by $300. Not enough in my opinion. All dealerships need to take a second look at price gouging!!!
8/29/2024
Felton M. VERIFIED CUSTOMER
Daniel provides excellent service and was a great resource for my questions.
8/29/2024
John G. VERIFIED CUSTOMER
Hayden was very professional and straightforward, he was very articulate and the time frame to complete the Recall of the vehicle I couldn’t believe the Ontario Dealership 3 hours and had to order the part a Fuse that’s ridiculous , for his Service towards Customers I give him 11-1/2 Stars he Deserves it and all your Staff and comfortable waiting area. Thanks John and Lisa Garrison
8/29/2024
Rose N. VERIFIED CUSTOMER
Daniel was such A commendating person he made us feel so welcome and he was so thorough in updating me to the point where I was there About 5 hours, but it It was a pleasant Wait. I will definitely ask for daniel to help me if I have a problem next time. He really has special customer service.I haven't seen that in a long time.
8/29/2024
Angela R. VERIFIED CUSTOMER
Very helpful, knowledgeable and considerate
8/28/2024
Warren J. VERIFIED CUSTOMER
Too much confusion, lies and deception, untrustworthy and undependable service unreliable results.
Poor quality parts dishonest and inexperienced employees.
8/28/2024
Douglas R. VERIFIED CUSTOMER
Daniel very helpful
8/28/2024
Philiciti V. VERIFIED CUSTOMER
I appreciate that he gave me a discount when I thought I would have free oil changes for the duration of my lease
8/28/2024
Brenda C. VERIFIED CUSTOMER
Service was quicker today which I appreciated and really liked Jessica. She is a people person. Friendly and responsive to your comments.
8/27/2024
Margaret F. VERIFIED CUSTOMER
Very helpful, knowledgeable and friendly. Work was done in a timely manner ????