My wife was very pleased with the service especially the courtesy from Michael Vance. He was very professional and friendly. We will definitely return to this service center.
9/18/2024
Cheryl G. VERIFIED CUSTOMER
I’m VERY happy with DANIEL who was professional & stuck to the schedule. However, when I was about to leave, I saw a big puddle of fluid under the front of my car. He called the mechanics out to address it. They didn’t put the plug in right (or not at all?) & the transmission fluid was pouring out so they took it back quickly to fix it. It could have been a major issue if not caught. When test driving, fluid must have spread on the under carriage & my car smells bad (almost like cat pee).
9/17/2024
Ronan L. VERIFIED CUSTOMER
First time there. Jessica was excellent. Great service.
9/17/2024
Bryndele B. VERIFIED CUSTOMER
I made an appointment for a brake light out. Hayden said there were no recalls, not due for any service. I receive a call later that I’m being recommended for 15000 mile service 2 air filters and the brake light which would cost just under $900. My car is just under 15k miles but oil change was already done and no other maintenance was due. He told me that the brake light would cost $85 which should’ve been covered under warranty. I requested the brake light fixed and filters replace but declined 15k mile . I would like to not think that someone was taking advantage of me being a woman . I was extremely distressed by this interaction and had to ask for help to process what happened. How did I go from a service request which should be covered by warranty to recommendations which would cost almost $900? Service manager Mike has always been there for us servicing our cars in the past. With my family’s help we spoke with Mike and he took care of us. He was very kind to me as I was crying and worried about the situation.
9/15/2024
Juan M. VERIFIED CUSTOMER
It took 4 hours to do my service and I had to constantly follow up.
9/14/2024
John P. VERIFIED CUSTOMER
Michael Vance is the absolute best....
9/14/2024
Carlos R. VERIFIED CUSTOMER
Great service
9/14/2024
Steven F. VERIFIED CUSTOMER
JD was great. Thx very much!
9/14/2024
Derrick M. VERIFIED CUSTOMER
Great support
9/14/2024
Lucky E. VERIFIED CUSTOMER
10! All around.
9/14/2024
Terri J. VERIFIED CUSTOMER
Hayden was great very professional and good customer service
9/13/2024
Maria J. VERIFIED CUSTOMER
Very friendly and knowledgeable, excellent customer service.
9/13/2024
Yesenia T. VERIFIED CUSTOMER
Keep up the good customer service by
9/13/2024
Maria R. VERIFIED CUSTOMER
Very happy with the customer service. I've been working with Mike Vance and he has been nothing less than professional and courteous.
9/13/2024
Sandra P. VERIFIED CUSTOMER
First time to this dealership for maintenance on my vehicle.
Since the moment I walked in customer service was exceptional.
Hayden was friendly and answered all of my questions. Kept me informed of what was going on with my vehicle. Will be coming back
Thank you!
9/13/2024
Jo Anne. VERIFIED CUSTOMER
Great customer service.
9/13/2024
Dale M. VERIFIED CUSTOMER
We pulled in and within minutes Jessica came out and welcomed usas she introduced her self and started writing us up than the service manager Michale Vance came out and welcomed us
What a great service team you have and Jessica kept us informed every step of the way
We were so pleased
I can’t say enough about the great service we received
9/12/2024
Scott B. VERIFIED CUSTOMER
Very friendly and informative.
9/12/2024
Connie C. VERIFIED CUSTOMER
Michael is wonderful at keeping me informed about my vehicle while being serviced. He even recognizes me when I come in for service. He does an excellent job in my opinion.
9/12/2024
Sheries A. VERIFIED CUSTOMER
Daniel was extremely nice and helpful. Overall great experience again.