Everyone was professional and helpful. Service from entry to exit took 2 hours. Waiting area was comfortable and coffee was a welcomed service.
9/11/2024
Anthony M. VERIFIED CUSTOMER
Michael Vance has been nothing but an awesome guy since day one. Keep up the great work!
9/11/2024
Phillip E. VERIFIED CUSTOMER
Front desk personnel where professional & courteous service was completed at a satisfactory job , thank you
9/11/2024
James W. VERIFIED CUSTOMER
OK, thank you
9/11/2024
Colleen V. VERIFIED CUSTOMER
She was great!
9/10/2024
Tim R. VERIFIED CUSTOMER
I got a one on one service update; up front and concern fo safety of the vehicle. Thank you for the personal attention.
9/10/2024
Gary B. VERIFIED CUSTOMER
Was told 1hr 45 minutes. Told needed cab8n and air filters. Would take another 10 minutes or so. 30 m8nutes layer I was told in 20 m8nutes she will let me know how much longer. 40 m8nutes later I was told they didn't have an cabin fikter 8n stock. Why did it take 40 minutes to let me know this? How can a Hyundai dealer not have a cabin filter for a 5 year old car? And why did I have to ask the service person instead of her telling me what's going on?
9/10/2024
Danielle M. VERIFIED CUSTOMER
Thank you so much!
9/10/2024
Frank P. VERIFIED CUSTOMER
Hayden was extremely helpful and friendly. I will definitely request him for my next service
9/10/2024
Kelly J. VERIFIED CUSTOMER
It was relatively quick and the staff were very nice
9/10/2024
Marie T. VERIFIED CUSTOMER
I had my Tucson serviced and they took care all the issues I had…this is my third Tucson I couldn’t be happier!
9/9/2024
Mark H. VERIFIED CUSTOMER
Hayden did a great job making me feel comfortable by having Hyundai service my car properly and very professionally.
9/9/2024
Mary B. VERIFIED CUSTOMER
Daniel did an amazing job providing most excellent customer service and professional in a caring and kind manner. He was very upbeat and informative, answering any questions. Great at providing updates to the status of my vehicle. Also assisted in providing me with a rental car so I was able to complete necessary errands throughout the day, while my car was being serviced. Thank you Daniel for such a great experience!!!!
9/9/2024
Heather O. VERIFIED CUSTOMER
Thank you for everything Hayden!
9/8/2024
Alexis M. VERIFIED CUSTOMER
Terrible. Just Terrible and unprofessional
9/8/2024
Rebecca M. VERIFIED CUSTOMER
He is a great worker and always makes sure I am taken care of when I take my car in.
9/8/2024
Kiley S. VERIFIED CUSTOMER
Neither Hayden or the service manager listened to what I specifically said when I dropped my car off in the morning to have the issue with my trunk not opening dealt with. I will be happy to talk to someone but not the service manager because I specifically told him as well to leave the seats down in my car so I have access to my trunk. I told both of them. And I was charged for diagnosing my trunk latch, but nobody made any effort to get into my trunk and open it and see that it’s actually the latch that was the problem. It wasn’t until I came back at 2:30 in the afternoon, after dropping my car off at 8 AM, that the seats were not down. I said, well how did you get into my trunk to know that I need a latch? Well, they didn’t. So your service department was going to charge me $1500 to replace a trunk latch that they never even opened my trunk to see if that was the actual problem.
9/8/2024
Gilbert G. VERIFIED CUSTOMER
Very good service
9/7/2024
Ronald G. VERIFIED CUSTOMER
Once arrived was checked in promptly and car was ready withi. The time promised.