I had an 8:00 appointment for only an oil change. I pulled out of the parking lot at 11:00. This was the 3rd time in a row that I was “forgotten” or “my slip didn’t make it to the back”… I will go to the express oil change from now on. Brandon Watkins was very kind and understanding. I’m not sure how to fix the huge disconnect between the service people and the tickets…
When I got back in my car to leave there were lights on my dash that were not there previously. Brandon Watkins fixed that part when it wasn’t his job. Highly dissatisfied. Won’t be back.
5/15/2024
Earnestine W. VERIFIED CUSTOMER
Thank you
5/15/2024
Johnny W. VERIFIED CUSTOMER
Chad was very courteous, nice and answered all my questions. He’s a great asset to service department. Looking forward to having his help on my next service.
5/15/2024
Ginger F. VERIFIED CUSTOMER
Already spoken with someone about this.
5/15/2024
Deaundrea E. VERIFIED CUSTOMER
Fast, Easy and Great service thanks!
5/15/2024
Carrie C. VERIFIED CUSTOMER
Jeremy is our go to guy! He is so professional and makes the experience great!
5/15/2024
Carol N. VERIFIED CUSTOMER
Jeremy Beck is my go to person. He always helps me with any questions I may have and suggestions.
5/15/2024
**** Z. VERIFIED CUSTOMER
Yes
5/15/2024
Deandrae K. VERIFIED CUSTOMER
Professional service that I appreciate.
5/15/2024
Felicia R. VERIFIED CUSTOMER
Always the best and satisfaction best services ever time and good customer service ???????? ????????
5/15/2024
Kenneth A. VERIFIED CUSTOMER
Great
5/15/2024
Frances B. VERIFIED CUSTOMER
Excellent service; I trust Chuck's advice
5/15/2024
Lori E. VERIFIED CUSTOMER
Very professional! Knows exactly what my vehicle needed without me telling him. Made sure I had all the knowledge for my vehicle’s maintenance. Chuck definitely knows his products, He doesn’t try to sell me something I don’t need. For this reason I will always go to him for all my services.
5/15/2024
Ashley G. VERIFIED CUSTOMER
Chad Watson was very helpful and went above and beyond to see that I was taken care of.
5/15/2024
Landon C. VERIFIED CUSTOMER
Jeff was so kind, prompt and thorough.
5/15/2024
Kent M. VERIFIED CUSTOMER
I love Chad
5/15/2024
James B. VERIFIED CUSTOMER
Been with Steve Woods for 30 years as my service advisor. He always makes sure my car is serviced the way I expect. I expect a lot. Thanks again Steve.
5/15/2024
Terry B. VERIFIED CUSTOMER
Ok.
5/15/2024
Daniel B. VERIFIED CUSTOMER
Steve is easy to work with.
5/15/2024
Brian C. VERIFIED CUSTOMER
Chad is an amazing talent and Toyota should be proud to call him a team member! Thanks for the Toyota Excellence!!