Will Averette greeted me with a huge smile when I drove up to the service lane! He checked on me in the lobby while I was waiting and also came to explain everything to me about my vehicle inspection report. He made sure I didn’t wait longer than the hour expected. He walked me to my car and opened the door for me like a pure gentleman. I was completely satisfied with the service I received!
2/11/2025
Susan J. VERIFIED CUSTOMER
Garrett was extremely knowledgeable and helpful.
2/11/2025
Susan W. VERIFIED CUSTOMER
TJ Cole is the best service person experience I’ve ever had at Tuscaloosa Toyota and I’ve been a customer for many years. I hope he’s there for many years to come cause I am truly spoiled after today and don’t want anyone else.
2/11/2025
Sharyn C. VERIFIED CUSTOMER
Service was great & professional
2/11/2025
William R. VERIFIED CUSTOMER
Quick fast service for not having a appointment, job well done
2/11/2025
Komal J. VERIFIED CUSTOMER
They did not clear the maintenance required soon from the system. Sprayed something on the front windshield, rear view mirror and both the front door windows. I’m still having a hard time cleaning it.
2/11/2025
Kathy C. VERIFIED CUSTOMER
Everything went well
2/11/2025
Ronald G. VERIFIED CUSTOMER
Service techs were very courteous
2/11/2025
Rebecca S. VERIFIED CUSTOMER
Garrett was very professional, courteous, and considerate in explaining what needed to be done, why it needed to be done, and what it would cost to get it done. I left there very pleased with Garrett and his back-up Team.
2/11/2025
Andy G. VERIFIED CUSTOMER
Chuck always takes care of me and does a fantastic job.
2/11/2025
Reenay R. VERIFIED CUSTOMER
I will be getting new tires in April
2/11/2025
Richard M. VERIFIED CUSTOMER
As always, a great job!
2/11/2025
Christy R. VERIFIED CUSTOMER
Tj did an excellent job. Thanks.
2/11/2025
Charles K. VERIFIED CUSTOMER
Thanks
2/10/2025
Marcus J. VERIFIED CUSTOMER
Bree in the parts department was very helpful. Walked me through the process.
2/10/2025
Kip S. VERIFIED CUSTOMER
????
2/10/2025
John W. VERIFIED CUSTOMER
Chuck, Paul, and the whole service department has always taken excellent care of me, my family, and all of our Toyotas! Thank you!