Still have the vibration after the tire rotation and balancing
5/22/2024
Michael S. VERIFIED CUSTOMER
Great customer service and knowledge
5/22/2024
Kenneth O. VERIFIED CUSTOMER
The work was done in a timely manner and the staff was efficient and polite.
5/22/2024
Twali N. VERIFIED CUSTOMER
Thank you
5/22/2024
Timothy B. VERIFIED CUSTOMER
Michael Cavallo is always a true professional! He goes above and beyond when taking care of me! I only trust Toyota of Gastonia with my 2023 Rav4.
5/22/2024
Barbara H. VERIFIED CUSTOMER
Devon Griffin provided the most genuine and excellent customer service during our recent service visit! He was efficient, professional and incredibly helpful in pin-pointing the issues which were found and what needed to be repaired. He truly went the extra mile for us, both keeping us safe on the road and helping us use our extended warranty for some needed repairs. Thank you so much!!
5/22/2024
David G. VERIFIED CUSTOMER
Everyone was very nice and professional, would recommend the service department to anyone!Give them 5 stars !
5/22/2024
Johanna S. VERIFIED CUSTOMER
Great experience! Good communication and fun/professional exchange. Will be back.
5/21/2024
Renna S. VERIFIED CUSTOMER
Very professional and prompt service !!!
5/21/2024
Rhone A. VERIFIED CUSTOMER
Eddie is very professional and very polite. He tries to help to his full potential. I hope he gets promoted.
5/21/2024
Elizabeth B. VERIFIED CUSTOMER
She was great and most helpful
5/21/2024
Michella B. VERIFIED CUSTOMER
Service was speedy waiting area was comfortable.
5/21/2024
Maikel M. VERIFIED CUSTOMER
I'm very happy with all the services
5/21/2024
Caroline C. VERIFIED CUSTOMER
Completely happy with my experience with Devin and like to see the teamwork of all.
5/21/2024
William M. VERIFIED CUSTOMER
Thank You. Simple and thorough
5/20/2024
Michael C. VERIFIED CUSTOMER
Well done,they didn't keep me waiting long.
5/20/2024
Marilyn D. VERIFIED CUSTOMER
Appreciated the professionalism, pleasantness and efficiency of Devon and the service managers.
5/20/2024
Jonathan K. VERIFIED CUSTOMER
No comment yet.
5/20/2024
John M. VERIFIED CUSTOMER
I believe for a oil change and tire rotation it took 1 hour 45 minutes I understand that sometimes things happen you are all really good people I enjoy talking with you all thanks for all you do
5/18/2024
Heather G. VERIFIED CUSTOMER
I received a text that I could text back for updates. I text for an update and no one ever responded. My issue was I was never told what work was being done. My car said maintenance required soon. I never spoke to anyone again until I received a text my car was ready and I could pay by text. Very displeased overall. Do oil changes typically cost almost $70?!? I found that to be exorbitant for an oil change.