Truck has an after market intake that bolts in to the exact same spot with oe hardware. It is the exact same process to remove it as stock, but tech wouldn’t do the recall unless he was paid an extra half hour. Tech said he didn’t feel confident he could remove it with out damaging it. It’s 2 hose clamps an 2 10mm. If he can remove the stock intake he can remove mine. He was confident he could remove it with out damaging it if I paid more. I guess his skill rate is on a sliding scale. Very disappointed.
2/21/2025
Brian C. VERIFIED CUSTOMER
He was super helpful and a pleasure to work with
2/21/2025
Randy W. VERIFIED CUSTOMER
Ben was over the top!! He really knows how to take care of people!!! Great job Ben!!
2/21/2025
Felipe M. VERIFIED CUSTOMER
Great guy! Very understanding and helpful!
2/21/2025
Theodore C. VERIFIED CUSTOMER
Great work and rapid service!
2/21/2025
James F. VERIFIED CUSTOMER
Very pleased with my service
2/20/2025
Gabrielle D. VERIFIED CUSTOMER
Ben has been amazing professionally fantastic
2/20/2025
Johanna D. VERIFIED CUSTOMER
Most days I was kept in the dark about the status of my car. I had to call in if I wanted to know how things were going. I never felt like I was respected by having helpful conversations about what the technician was trying or possible solutions. After having my car in your shop for several weeks Jena didn’t even make eye contact with me to indicate where I should go to pay and pick up my keys. I felt like she could have said something about being sorry that they couldn’t resolve the issues.
2/20/2025
Mary B. VERIFIED CUSTOMER
Thank you Paul ! It was a pleasure working with you.
2/20/2025
Norma H. VERIFIED CUSTOMER
Gracias ???? por su ayuda me siento con contenta con su amable bendición
2/19/2025
John L. VERIFIED CUSTOMER
Process was explained well in the beginning. My advisor kept me informed throughout the process. It was done in a reasonable amount of time.
2/19/2025
Melissa N. VERIFIED CUSTOMER
Paul has been the best to work with so far
2/19/2025
Michael C. VERIFIED CUSTOMER
... if anybody REALLY wants to know (I doubt it) call me at this # ...
Bettin' BIG the phone won't ring
2/19/2025
Steven C. VERIFIED CUSTOMER
It was very good experience. Very friendly staff!
2/19/2025
Gabrielle D. VERIFIED CUSTOMER
Ben is the absolute best
2/17/2025
Alan C. VERIFIED CUSTOMER
Best service advisor at cardinaleway !!!
2/17/2025
Beatriz H. VERIFIED CUSTOMER
Great service
2/17/2025
Henry M. VERIFIED CUSTOMER
Great service attention to detail
2/17/2025
Iris O. VERIFIED CUSTOMER
The service was quick & thorough.
2/16/2025
Daniel M. VERIFIED CUSTOMER
Although it’s very unfortunate to have a transmission completely fail on a brand new vehicle, the service provided to fix the issue was fantastic.