Was not told , that additional work was needed. Apparently I was sent a text, something about a leak, rear end of car, that I read that evening.It’s going to cost me about $1400 or $1500.00… Would like to know why I wasn’t told when I paid my bill, not very happy right now, this has never happened. It was not busy that day (Mon. 11/25/24)……I should have been told!!!!
11/27/2024
Alisa G. VERIFIED CUSTOMER
Very kind and courteous
11/27/2024
Aurora I. VERIFIED CUSTOMER
Fast and friendly to me
11/27/2024
Joanna P. VERIFIED CUSTOMER
Thank you so much. I so happy we were able to resolve the problem.
11/27/2024
Maribel C. VERIFIED CUSTOMER
Rene"s customer service was great and outstanding. His attentive service was above & beyond. Highly recommend Rene.
11/26/2024
Carlos C. VERIFIED CUSTOMER
Great customer service from Allyson
11/26/2024
Eric Ortiz. VERIFIED CUSTOMER
Well done
11/26/2024
Lisa H. VERIFIED CUSTOMER
Allyson was very friendly and knowledgeable with all of my questions. She provided additional information about future maintenance my car will be needing. Everything was completed in a timely manner and she remained in communication with me as soon as my vehicle was done.
11/26/2024
William M. VERIFIED CUSTOMER
My brakes are still squeaking when coming to a stop.
11/25/2024
Ronak P. VERIFIED CUSTOMER
I was told my servicing (oil change) and a small repair (running light bulb replacement) would take two hours. It took almost 4 hours.
I was not properly informed that the light replacement would take longer than the original 10-20 minutes, and as a result was late to an important obligation.
11/24/2024
Corina G. VERIFIED CUSTOMER
Cristian provided exceptional customer service. He was transparent and kept me updated throughout. I was able to work on my computer in the lounge, very cozy. It was a lovely experience! Thank you.
11/23/2024
Cynthia K. VERIFIED CUSTOMER
Excellent Service
11/23/2024
Enedina H. VERIFIED CUSTOMER
Very attentive and professional.
11/23/2024
Jasmine L. VERIFIED CUSTOMER
Service was great and best I’ve had! I love this location.
Rene was beyond professional with a great sense of urgency and guest satisfaction in mind. Thank you
11/23/2024
Kurt F. VERIFIED CUSTOMER
Josh was great. Thank you
11/23/2024
Gordon J. VERIFIED CUSTOMER
The only thing that wasn’t up to par wash the car wash. Was disappointed. Front wind shield had drops all over it and the top if the car was full of water. It wasn’t wipe off at all. To the service it was great and fast. Thanks
11/23/2024
Antonio M. VERIFIED CUSTOMER
Great job!
11/22/2024
Anthony R. VERIFIED CUSTOMER
Your team was great yesterday.
11/22/2024
Rodger B. VERIFIED CUSTOMER
My dissatisfaction is with the bare minimum service I received (or lack of service) yesterday when I took my car in. I had two issues with the car that I needed to addressed and both were dismissed. I am the driver of the vehicle, so I know that these two issues exist, but maybe I expected more out of Cardinal Way or Hyundai in general. I understand that this isn’t a luxury car and my expectations should be lower, but because I was given a very b.s excuse as to they “could not duplicate my concerns”, i will not return back to this dealership for further service and I am returning my lease when it’s done next year and never getting another Hyundai again. This was my second time getting service at Hyundai Glendora and both times left with my concerns dismissed. I think because it’s only a $20k car they just want to do oil changes and not bother any further. My rep Allyson Maring was fine, she is just doing her job, my gripe is with the lazy service technicians who just want to do the bare minimum. Don’t bother calling me, my mind won’t be changed.
11/21/2024
Kayla G. VERIFIED CUSTOMER
Joshua takes good care of me every time I need my car serviced. I have no complaints! Great service.